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Skills

  • Metric marketing
  • Staff training
  • MS Office
  • Client Acquisition Techniques
  • Cross-functional team collaboration
  • Account development
  • Lead prospecting
  • Competitive analysis
  • Process equipment
  • Collaborative marketing initiative execution

Work Experiences

  • Addressed client concerns.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Applied customer feedback to refine product offerings, resulting in a 26% improvement in client satisfaction.
  • Followed up on web leads, pre-qualified leads, and turned prospects into sales appointments.
  • By reviewing business directories, building a database of leads, and improved, I was able to target potential clients.
  • Achieved sales quota consistently for program.
  • Helped with the development of software programs and tools to help salespeople communicate and work more efficiently.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Provided training to customers' employees and demonstrated how to use and maintain products.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Contacts were vetted for potential sales opportunities, and CRM software was used effectively.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Dedicated to providing excellent customer service.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
  • German is a bilingual individual who is fluent in both languages.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.

Accomplishments

  • Assisted in onboarding 7 new sales reps, enhancing their skill set in ServiceNow through personalized training sessions.
  • Utilized CRM analytics to generate customized reports for sales staff, improving customer follow-up efficiency by 72%.
  • Collaborated with cross-functional teams to retool marketing materials, achieving a 22% increase in lead conversion rates.
  • Developed and executed customized sales strategies that drove a 22% increase in regional revenue by optimizing client engagement processes.
  • Structured a successful sales forecast model that accurately predicted revenue targets within 55% margin of error for 2018.
  • Identified and capitalized on upselling opportunities to drive additional revenue streams, generating 9 in incremental sales.
  • Awarded 2 top-performer awards for consistently achieving or exceeding sales quotas by 83%.
  • Successfully expanded product reach to 6 additional retail locations, increasing brand equity and market share by 39%.
  • Exhibited performance excellence by consistently surpassing sales quotas by 77% and receiving Employee of the Year for 2015.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Jaycees
  • Salesforce Certification Program - Lean, 2021
  • Project Management Institute
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • National Retail Federation (NRF)
  • National Association of Social Workers
  • Field Sales Support Professionals Network
  • American Association of Inside Sales Professionals (AA-ISP)
  • Professional Network for B2B Sales Executives

Certifications

  • CompTIA Security+
  • Certified Professional Sales Person (CPSP) - National Association of Sales Professionals 2023
  • SHRM Certified Professional (SHRM-CP)
  • CPQ Certified Professional process 2024
  • ServSafe
  • Professional Sales Certificate (PSC) from framework 2021
  • Certified Public Accountant
  • Fundamentals of Project Planning & Sales Strategies procedure 2021
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)

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