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Skills

  • Child and family crisis prevention
  • Alcohol and substance abuse
  • Conflict resolution in high-stress environments
  • Client needs assessment
  • Data-driven decision making
  • Mediation and crisis intervention
  • Organization
  • Operational improvement
  • Case backlog reduction strategies
  • Multidisciplinary collaboration

Work Experiences

  • Answered 7 calls per one year to help customers with their questions and concerns.
  • Collaborated with standard customers to determine their needs and deliver procedure service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Coordinated foster care placements.
  • Conducted investigations into over 7 reported cases of child abuse and neglect, ensuring compliance with state and federal protocols.
  • Achieved a 17% improvement in placement stability.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 30% better outcomes in interagency cooperation.
  • Achieved an average time reduction of 41% for case completion.
  • Transported Power BI to 6 months customer locations.

Summaries

  • Achieved a 77% approval rate.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Child protection professional.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Authored child welfare assessments for court submissions.
  • Accomplished specialist ensuring compliance with legal protocols, producing detailed, court-ready documentation with a 63% approval rate for child welfare service plans.
  • Time, schedules, and program objectives are all managed effectively.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • Child protection professional adept at coordinating multi-disciplinary meetings, improving interagency collaboration to reduce case resolution times by 53%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Developed an educational curriculum for local foster families that led to a 75% increase in family retention and child placement stability.
  • Coordinated with local law enforcement to respond quickly to child abuse reports, minimizing risk and achieving a 54% improvement in response times.
  • Utilized trauma-informed care techniques for children and families, increasing child return rates to safe living conditions by 76%.
  • Trained and mentored junior caseworkers on child advocacy, reducing case resolution time by 51% and enhancing departmental outcomes.
  • Successfully balanced a high-volume caseload of 12 cases, closing 68% with positive child safety outcomes through effective resource management.
  • Initiated and organized inter-agency teamwork that resulted in 55% faster response to critical child abuse cases.
  • Led 14-member team in examining child abuse allegations, successfully substantiating and resolving 82% of cases ahead of deadlines.
  • Negotiated service plans with family members and community resources, securing compliance and resolution in more than 68% of cases.
  • Designed and implemented community outreach programs in Chicago, increasing awareness and education on child abuse identification for more than 17 individuals over two years.
  • Mentored new Child Protective Investigators, leading to 38% case resolution success within their first the past year, facilitating faster onboarding and higher job proficiency.

Affiliations

  • Zero to Three: Early Childhood Professional Organization
  • Toastmasters
  • National Fatherhood Initiative
  • Child Welfare Information Gateway
  • National Association of Counsel for Children (NACC)
  • National Association of Social Workers
  • National Organization for Human Services (NOHS)
  • American Public Human Services Association (APHSA)
  • National Coalition for Child Protection Reform (NCCPR)
  • Society for Child and Family Policy and Practice (APA Division 37)

Certifications

  • Licensed Child Protective Services Worker (LCPSW) - Ohio
  • Certified in Family and Youth Intervention Strategies - Summit Group
  • Certified Specialist in Crisis Intervention for Children - Beacon Labs
  • Risk Assessment in Child Welfare Certification - Ironclad Systems
  • Ethics in Child Welfare Certification - Beacon Labs
  • School Social Work Specialist Certification - Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Supervisor of Child Welfare Programs - Cedar Works
  • Human Services Board Certified Practitioner (HS-BCP) - Ironclad Systems
  • CompTIA Network+

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