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Skills

  • Consistently meet goals
  • Staff training/development
  • Client account management
  • Data-driven decision making
  • Human resources management
  • Recruitment
  • Coaching and mentoring
  • Business scaling and expansion
  • Exceptional interpersonal communication
  • Competitive market analysis and strategy

Work Experiences

  • Was in charge of product distribution, merchandising, and showcasing.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Devised, implemented, and tracked promotional strategies to increase long-term business success by maximizing sales and profits.
  • Kept the framework workspace clean and organized by working closely with employees to systemize tasks.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Used performance reporting and team leadership to cultivate and strengthen long-term client relationships.
  • Kept track of 5 employees' daily activities and devised plans to address issues that resulted in initiative.
  • Drove organizational goals by identifying and solving complex strategy problems in a timely and effective manner.

Summaries

  • Customer-focused General Manager with 18 years of experience who is committed to expanding strategic planning and vendor management.
  • Overseeing and directing over 5 employees as well as greeting and assisting over 2 customers per day.
  • Top-producing salesperson and industry expert in Construction.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Dedicated to providing excellent metric services and efficient conflict resolution.
  • Recognized on a regular basis for outstanding performance and contributions to the Construction industry's success.
  • Pursuing a leadership position with a growing organization in order to maximize decision-making abilities, ServiceNow expertise, and strategic planning knowledge.
  • Clear understanding of team leadership and budget management as well as quality assurance training.
  • With 17 years of experience planning, leading, and improving quality assurance functions, I am an enthusiastic leader.
  • Company Owner who is forward-thinking and knows a lot about data analysis.

Accomplishments

  • Business Development:: Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Facilitated the merger with Cedar Works, streamlining operations and realizing over $18 in synergistic cost savings.
  • Engineered a customer feedback loop, increasing product satisfaction scores by 33% in 2016.
  • Increased sales 17% over the past year.
  • Optimized the company’s supply chain operations, reducing lead times by 69% and lowering inventory waste by 59%
  • Drove negotiations with suppliers to lower material costs by 69%, significantly improving profit margins.
  • Increased annual E-commerce sales by 75% through implementing a focused digital marketing strategy and improving user experience.
  • Supervision: Supervised sales team to monitor sales activity and goal achievement.
  • Led the design and rollout of a cross-functional training program, upskilling 18 staff and reducing skill gaps across departments.
  • Formulated annual business objectives and key results (OKRs), achieving 66% of targeted goal within the fiscal year.

Affiliations

  • National Association for Business Owners (NABO)
  • Society for Advancement of Consulting (SAC)
  • Certified Management Consultant (CMC) Association
  • Rotary International
  • Toastmasters
  • U.S. Chamber of Commerce
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Young Presidents’ Organization (YPO)
  • Project Management Institute (PMI)

Certifications

  • Marketing Analytics Certified Professional, Jira
  • Contract Law for Managers Certificate, Lakeside Partners, 2016
  • Certified Protection Officer (CPO)
  • SHRM Certified Professional (SHRM-CP)
  • Certified B Corporation Leader, Meridian
  • Certified Community Engagement Professional, Harbor & Co.
  • Certified Social Media Marketing Specialist, QuickBooks
  • Google Certified Professional Cloud Architect
  • Health and Safety Management Certification, Vantage
  • Certified Business Analysis Professional (CBAP)

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