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Skills

  • Meticulous record keeper
  • Crisis intervention
  • Initiative therapy background
  • Substance abuse expertise
  • Superb writer
  • Strong PR background
  • Business operations
  • Fundraising
  • Negotiations
  • Relationship building

Work Experiences

  • Represented the agency to government, funding, and field sources at meetings and conferences.
  • Determined whether or not customers were eligible for various benefit programs and services.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Clients were given information about available housing, domestic violence, employment, education, and substance abuse treatment options.
  • Got better.
  • Ensured
  • Was in charge of updating and maintaining the city's website and social media accounts.
  • Oversaw discharge planning to ensure a smooth transition back into society.
  • Worked with members of the community to educate the public on topics such as drug abuse prevention and traffic safety.
  • Hired, trained, and supervised 17 new employees each year.

Summaries

  • Experienced Behavior Technician with a track record of providing spiritual leadership to people from all walks of life.
  • With 16 years of experience in the public sector, I am a results-oriented community service professional and manager.
  • Conflict resolution and intervention training is extensive.
  • Dependable
  • Innovative
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Volunteer Coordinator with a strong understanding of the needs and operational procedures of metric organizations.
  • Seasoned
  • Proactive
  • Behavior Technician with 8 years of successful client relations and workflow optimization experience.

Accomplishments

  • Collaborated with a multidisciplinary care team, enhancing behavioral intervention plans and yielding 83% better client progress according to treatment evaluations.
  • Organized and led community outings to promote independence and social skills development, leading to 50% increase in client initiation of independent behaviors.
  • Increased client engagement during group therapy sessions by utilizing visual supports tailored to individual learning needs, leading to a 70% rise in task completion.
  • Documented and resolved standard which led to system.
  • Oversaw production and distribution of an innovative disaster recovery brochure nationally recognized as a best practices resource.
  • Improved proficiency with crisis intervention techniques, successfully using verbal de-escalation strategies to defuse potential outbursts in 11 situations.
  • Applied principles of task analysis to break down complex skills into manageable steps, contributing to a 65% increase in client success within 8 months of treatment.
  • Conducted functional communication training (DTT), fostering effective communication strategies in 15 clients and reducing instances of maladaptive behavior by 67%.
  • Collaborated with team of 4 in the development of metric.
  • Contributed to improving client communication by implementing augmentative communication devices like method, increasing verbal output by 17% in two years.

Affiliations

  • Rotary International
  • Collaboration with American Psychological Association (APA) Division 25: Behavior Analysis
  • Behavioral Health Technician Certification CPA
  • Member of Autism Society of America
  • Workshop Facilitator for Association for Behavior Analysis - Ethics Guidelines
  • Collaborator with the Society for the Experimental Analysis of Behavior (SEAB)
  • Society of Women Engineers
  • Participation in Sensory Integration Association (SIA) Workshops
  • Lions Club
  • Project Management Institute

Certifications

  • Salesforce
  • Child Development Associate (CDA) Credential
  • Principles of Applied Behavior Analysis (ABA) Course Completion
  • Functional Analysis & Functional Behavior Assessment (FBA) Training
  • Certified Public Accountant
  • Board Certified Autism Technician (BCAT)
  • Cisco Certified Internetwork Expert (CCIE)
  • Association for Project Management (APM)
  • CPR Pediatric & Adult Certified - Brightline, 2017
  • Certified Business Analysis Professional (CBAP)

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