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Skills

  • Team building
  • DOT Regulatory Compliance
  • Business operations
  • Driver Safety Programs
  • Cost reduction strategies
  • Fleet Management & Logistics
  • Budget Management
  • Accident rate reduction strategies
  • Accident / Incident Reports
  • Training program development

Work Experiences

  • Ensured DOT regulations were followed by properly documenting driver qualifications, permits, and equipment information.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Achieved a 73% reduction in driver turnover.
  • Collaborated with sales to streamline the dispatch process, reducing time-to-delivery by 17%.
  • Had an excellent attendance record and was always on time for work.
  • Transported Workday to one year customer locations.
  • Conducted end-of-year reviews for 17 drivers.
  • Collaborated with drivers to resolve delivery issues.
  • Communicated regularly with customers, drivers, and warehouse teams to resolve delivery issues efficiently.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved a 51% reduction in time-to-delivery.
  • Category Transportation Supervisor with a track record of cutting costs while maintaining quality and efficiency.
  • Achieved $6 in annual savings.
  • Customer service and administration are two areas in which she excels.
  • Driver Coordinator with 17 years of successful project management and data analysis experience.
  • Driver Coordinator is a multi-talented Driver Coordinator who is consistently rewarded for planning and operational improvements.
  • Accomplished Driver Coordinator.
  • Offering 9 years of transportation system evaluation and optimization experience.
  • Advanced driver performance analytics user.
  • Within Miscellaneous, senior Driver Coordinator and outstanding performer in risk assessment and budget management.

Accomplishments

  • Developed real-time dispatch tracking using HubSpot, improving dispatch lodgment speed by 38%.
  • Took immediate action on driver shortages by coordinating temporary fleet support, maintaining delivery rates above 52%.
  • Utilized Adobe Creative Suite to create automated dispatch processes, improving dispatch-to-driver communication and reducing errors by 83%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a project to integrate new GPS tracking technology, improving overall fleet visibility and reducing lost delivery claims by 73%.
  • Reduced delivery errors by 84% after implementing driver feedback loop strategies and team communication sessions.
  • Implemented ongoing driver training programs focused on safety and efficiency, reducing accident rates by 78%.
  • Designed and deployed health and safety protocols for drivers, achieving initiative% recordable incidents over the past year.
  • Streamlined driver workload distribution, leading to a 82% increase in task completion efficiency.
  • Pioneered the use of alternative fuel vehicles, reducing fleet emissions by 81%.

Affiliations

  • American Marketing Association
  • Project Management Institute
  • International Society of Logistics (SOLE)
  • International Association of Administrative Professionals
  • International Road Transport Union (IRU)
  • Diversified Communications' Truck Fleet Management Conference Board
  • National Motor Freight Traffic Association (NMFTA)
  • Truck Safety Coalition
  • American Medical Informatics Association
  • National Safety Council (NSC)

Certifications

  • Accident Investigation and Defensive Driving - Meridian
  • Electronic Logging Device (ELD) Compliance Certification
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Fleet Management Certificate – initiative
  • Commercial Driver’s License (CDL) - Class A or B
  • Certified in Transportation and Logistics (CTL)
  • Defensive Driving Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Dispatcher Program - Cedar Works

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