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Skills

  • Customer rapport
  • Goals and performance
  • Management collaboration
  • Developing local contracts
  • File and records management
  • Business Development
  • Cold calling skills
  • Sales reporting
  • Stocking and replenishing
  • Oral and written communication

Work Experiences

  • Received vendor samples and organized them for use by the sales team.
  • Kept track of all accounts' budgeting, forecasting, expenditures, and performance.
  • Used consultative selling techniques to sell auto, home, life, and other insurance products to individuals and affinity groups within my assigned territory.
  • Had a thorough understanding of competitors' products and services, as well as their presence in the assigned territory.
  • Listened carefully to client feedback and collaborated with the product development team to launch a groundbreaking service that is expected to generate $3 million in revenue.
  • Monthly sales reports were completed to highlight trends and aid in team strategizing.
  • Went to customers' homes to assess their needs, set up contracts, and provide training.
  • Consistently met or exceeded 20% sales targets.
  • Answered 15 inbound calls per shift and generated quotes for callers by providing product and service information.
  • Communicated with territory, regional, and strategic managers on a daily basis for account support and strategic planning.

Summaries

  • Capable of negotiating contracts, forecasting trends, and collaborating with suppliers to improve product quality.
  • Detailed professional with a talkative personality and a creative mindset.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Sales Support Coordinator is a multi-talented Sales Support Coordinator who is consistently rewarded for planning and operational improvements.
  • Sales Support Coordinator pays attention and is well-educated in quality assurance and process improvement.
  • Versatile Advertising Account Manager with experience working with a variety of companies to increase customer bases and revenue through high-quality advertising.
  • Computer savvy with excellent communication skills.
  • Clear understanding of quality assurance and budget management as well as cross-functional collaboration training.
  • 6+ years of progressive experience working with standard as a hardworking Senior Account Representative.

Accomplishments

  • Consulted
  • Advised
  • Built custom reporting dashboards in Salesforce, leading to quicker access to pipeline KPIs and ultimately improving decision-making processes.
  • Sales: Surpassed all sales goals by 25% for Mid-Atlantic region. Increased sales by process over a two year period.
  • Represented
  • Documented and resolved procedure which led to process.
  • Solved
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Improved
  • Reduced

Affiliations

  • Project Management Institute (PMI) - Customer Solutions Special Interest Group
  • Sales Lead Management Association (SLMA)
  • Society of Women Engineers
  • National Association of Social Workers
  • Society of Sales & Marketing Professionals (SSMP)
  • Institute of Sales Management (ISM)
  • International Customer Service Association (ICSA)
  • CX Network - Customer Experience and Sales Support Professionals
  • Lions Club
  • Association of Proposal Management Professionals (APMP)

Certifications

  • Strategic Sales Planning Certification from category
  • Account Management & Maintenance (AMM)
  • Customer Relationship Management (CRM) Essentials from Ironclad Systems
  • Customer Service Leadership Certification from process
  • CompTIA Network+
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Credential of Readiness (CORe by Harvard Business School Online)
  • Cisco Certified Network Associate (CCNA)

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