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Skills

  • AP/AR proficiency
  • Employee timesheet processing
  • Marketing
  • Background check conduction
  • Process improvement
  • Accurate
  • Budgets
  • Transcription and dictation
  • 6 WPM typing speed
  • Accurate and detailed

Work Experiences

  • Improved communication efficiency as the primary liaison for departments, clients, and vendors.
  • Transported Power BI to one year customer locations.
  • Solved
  • Kept track of employee absences, noting vacation time, sick days, and personal days.
  • Managed
  • Planned all of the staff's domestic and internal travel, as well as all of their hotel and transportation needs.
  • Planned corporate and office meetings for groups of up to 5 people.
  • Recommendation
  • Coordinated project activities with procedure members, program researchers, and other internal and external stakeholders.
  • Provided answers to questions about standardized policies, procedures, and regulations.

Summaries

  • Problem-solving, client relations and project management skills are all available.
  • Positive, upbeat, and dependable team player who approaches routine and complex problems analytically, resourcefully, and adaptably.
  • Accurate and efficient at managing travel arrangements, file storage, and office functions.
  • Workday and Microsoft Excel expertise, with a typing speed of 13 WPM.
  • Detail-oriented clerical team member looking for work experience in the category industry.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 12 years of process improvement and quality assurance proficiencies.
  • Customer service and engagement skills are exceptional in this motivated Administrative Assistant.
  • Customer-centric and results-driven.
  • Knowledgeable Administrative Assistant committed to streamlining file movement procedures, reducing unnecessary storage, and ensuring the safety and security of all information.

Accomplishments

  • Drove efficiency in internal document verification processes, reducing time to completion by 16% and preventing data mismatches.
  • Awarded “Employee of the Month” for delivering outstanding administrative support.
  • Generated internal audit reports which were instrumental in passing compliance checks with zero discrepancies in 2015.
  • Procedure Trained medical billing staff of 13 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Created and revised administrative reports using Workday, decreasing error rates by 51% and improving efficiency in daily operations.
  • Facilitated equipment maintenance schedules which resulted in a 77% decrease in office downtime due to technical issues.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and implemented a new office policy that improved employee compliance with office procedures, leading to a 73% reduction in operational inefficiencies.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • Society of Government Meeting Professionals (SGMP)
  • Association of Information Technology Professionals
  • Society for Human Resource Management (SHRM)
  • Jaycees
  • National Forum for Black Public Administrators (NFBPA)
  • Women in Management and Administration (WIMA)
  • The Office Executive Network (TOEN)
  • National Association of Professional Women (NAPW)
  • Meeting Professionals International (MPI)

Certifications

  • Data Entry Specialist Certification
  • QuickBooks Online Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Yellow Belt (LSSYB) Certification
  • International Association of Administrative Professionals: OSHA
  • Certified Technology Specialist for Office Efficiency (CTSOE)
  • Office Ergonomics Specialist Certification by Cedar Works
  • First Aid/CPR Certified
  • Certified Administrative Assistant (CAA) by National Career Certification Board (NCCB)

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