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Skills

  • Applying finishes
  • Stakeholder relationship development
  • Cross-functional collaboration
  • Project design
  • First Aid/CPR
  • Supervision
  • Garment construction
  • Communications
  • Creative direction
  • MS Office

Work Experiences

  • Delivered production-ready graphics in HTML and CSS for all marketing assets.
  • Proposal covers and spines were designed by me.
  • Negotiated availability, product specifications, distribution, delivery deadlines, and price with vendors.
  • Created a user interface, tools, and web pages that adhered to brand guidelines and best practices.
  • Answered 13 calls per the past year to help customers with their questions and concerns.
  • Kept the team focused on completing orders on time.
  • Transported Asana to one year customer locations.
  • Worked with vendors to ensure that the style of the marketing materials was consistent.
  • Maintained a consistent use of graphic imagery in materials and other marketing outreach.
  • Created and resized images for wireless carrier delivery.

Summaries

  • Bringing 12 years of industry experience.
  • Bringing to Art and Design a deep understanding of market trends developed over 10 years.
  • Senior Designer with 14 years of successful client relations and team leadership experience.
  • Senior Designer with experience in print and environmental graphics.
  • Dedicated to providing quality and efficiency to customers.
  • Professional with a long list of happy clients and a track record of repeat business.
  • Senior Designer who excels at leading teams and has solid artistic and design experience.
  • Hardworking artist who has worked with prestigious galleries such as program and system in the past.
  • Recognized on a regular basis for outstanding performance and contributions to the Art and Design industry's success.
  • Offering a creative eye for detail as well as a thorough understanding of fashion and design.

Accomplishments

  • Revised mobile-first landing pages, boosting mobile conversion rates by 34% and improving overall user satisfaction scores.
  • Established UX best practices and workflow optimizations across design teams, resulting in a 21% improvement in deliverable quality within 18 months.
  • Optimized iconography and micro-interactions for a SaaS platform, enhancing the user experience and reducing support ticket submissions by 40%.
  • Standardized style guide updates for Vantage, ensuring a cohesive design across international markets, leading to a 38% reduction in localization errors.
  • Implemented customer research insights into design revisions, increasing user retention by 27% and reducing bounce rates by 69%.
  • Redesigned the company’s digital marketing materials, supporting a 73% increase in qualified leads and overall campaign ROI.
  • Used KPI tracking tools to monitor design performance, driving iterative improvements that led to a 58% lift in engagement for Workday.
  • Created a mobile-first design library for ServiceNow, significantly decreasing design-to-development handoff time by 27%.
  • Partnered with the marketing team to translate complex data into compelling visual infographics, increasing social media engagement by 71%.
  • Redesigned e-commerce product pages, enhancing UX/UI and increasing checkout completion rates by 60% within the past year.

Affiliations

  • Member of the Industrial Designers Society of America (IDSA), advocating for the integration of industrial and UX design principles.
  • Association for Computing Machinery (ACM) member, contributing to discussions on User Experience and Interaction Design.
  • Rotary International
  • Mentor in method, guiding aspiring designers on building a career in brand identity and interaction design.
  • Collaborated with method, providing insight and coaching for junior designers entering the field.
  • Held membership in the International Graphic Arts Education Association (IGAEA), sharing knowledge to push forward industry standards in graphic arts.
  • Member of the E-commerce Design Strategy Group, actively participating in knowledge-sharing platforms tailored to e-commerce platforms.
  • Active member of the Usability Professionals' Association (UPA), networking with peers to stay updated on the latest trends in usability testing.
  • Lions Club
  • Managed local chapter of the International Council of Design (ICoD), facilitating monthly meetups to exchange viewpoints on global design issues.

Certifications

  • Advanced Design Workflow Certification – Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • CompTIA Network+
  • Adobe Certified Expert (ACE) - Photoshop
  • Agile Certified Design Professional (ACDP) – Harbor & Co.
  • Certified User Experience Professional (CUXP) – Northwind
  • Google Ads Design Certification – 2021
  • Certified Accessibility in UX Design – 2017
  • Senior User Experience Designer Certification – Vantage

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