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Skills

  • Team building
  • Account development
  • Process improvement
  • Strategic planning
  • Clinical workflow analysis
  • Cross-functional team collaboration
  • Business operations
  • Custom Meditech Rules Development
  • Customer service
  • Market research

Work Experiences

  • Increased the team's revenue by over $3 in sales.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Conducted gap analysis and actioned optimizations for Meditech Expanse implementations in 6 healthcare facilities across Seattle, improving timeline adherence by 43%.
  • Achieved a $7 reduction in outstanding claims.
  • Used QuickBooks to keep track of important account and sales information in the company database.
  • Collaborated with the pharmacy department.
  • Created and used framework reports to assist leadership in making key decisions and exceeding operational goals.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Achieved over 48% compliance with new system functionalities.
  • Met with current and potential customers to assess their needs and make recommendations for the best standard solutions.

Summaries

  • Accomplished Meditech Consultant.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Oversee system territories, ensuring that they have well-coordinated and forward-thinking approaches to attracting new customers and capitalizing on new opportunities.
  • Accelerated ticket resolution times by 75%.
  • Achieved operational efficiencies.
  • Schedule flexibility and the ability to travel up to 11% of the time.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Customers have increased by 10%, and new sales revenue has increased by more than $6.

Accomplishments

  • Collaborated with interdisciplinary teams to design and implement custom NPR reports for operations, streamlining decision-making for 18 clinical leaders.
  • Completed migration of over 18 records from Meditech method to category, ensuring full compliance with program.
  • Automated medication error reports by creating specific NPR report templates customized for logistics, mitigating risks and boosting compliance by 20%.
  • Directed the hospital-wide deployment of Meditech initiative optimizing system uptime across 8 departments and reducing downtime by 50%.
  • Custom built data integrity checks during migration processes, ensuring zero critical data loss during the transfer from system to Meditech method.
  • Generated over 4 in annual savings by automating redundant manual billing processes through Meditech configurations for the finance department.
  • Improved clinical decision-making capabilities by developing data repository automation solutions integrated with Meditech, cutting analysis time by 64%.
  • Initiated a process improvement project for initiative, resulting in a one year savings per month and cutting operational overhead by 39%.
  • Utilized NPR and DR tools to create automated reporting workflows, reducing redundant tasks in finance by 65% and saving 10 hours per week.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Electronic Health Record Training Professional Association
  • Lions Club
  • Clinical Workflow Improvement Initiative 2019
  • International Council of Nurses
  • American Medical Informatics Association
  • Association of Community Health Information Outreach Professionals (CHeOPs)
  • Jaycees
  • American Marketing Association
  • QSRS International Healthcare Interest Group Member
  • Meditech Expanse Go-Live Support Forum Contributor standard

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS) - 2016
  • MEDITECH C/S Implementation Expert Lakeside Partners 2020
  • HIMSS Certified Associate in Healthcare Information Management (CAHIMS) 2020
  • HL7 Interface Specialist Vantage 2015
  • CompTIA Network+
  • Salesforce
  • CompTIA A+ Technician
  • Certified Public Accountant
  • Certification in Health Care Transportation Systems Integration Ironclad Systems 2015

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