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Skills

  • Cross-time zone scheduling
  • First Aid/CPR
  • Financial Reporting Accuracy
  • File Maintenance and Digital Archiving
  • Invoice Processing in Workday
  • Calendar management
  • Operational improvement
  • Data entry and validation
  • Data entry
  • Performance improvement strategies

Work Experiences

  • Achieved a 48% increase in output.
  • Collaborated with vendors to negotiate supply contracts.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Assisted HR with employee recruitment tasks.
  • Automated routine clerical tasks with Tableau, increasing the department's efficiency by 66%.
  • Automated routine clerical tasks with ServiceNow.
  • Collected feedback to improve efficiency.
  • Evaluated procedure and process data in order to provide customers with appropriate answers to system questions.
  • Recognized metric issues and used data analysis to effectively resolve them prior to escalation.
  • Coordinated logistics for the move.

Summaries

  • Accurately forecasted supply needs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved relocations in under 16 hours.
  • Hands-on professional with strategic planning and budget management abilities.
  • Individual with budget management who is active and well-educated.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Analyzing administrative effectiveness and developing improved procedures is something I've done before.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • General Office Worker with 9 years of successful strategic planning and client relations experience.
  • Accomplished administrative professional.

Accomplishments

  • Completed data entry for 6 records with over 42% accuracy, supporting project management and decision-making processes.
  • Served as a point of contact for office visitors and handled client registration, contributing to a 60% increase in new business leads.
  • Organized 15 large-scale events by scheduling conferences, booking venues, and coordinating catering, resulting in a 35% increase in client engagement.
  • Documented and resolved category which led to metric.
  • Led filing system overhaul, ensuring that over 10 documents were archived and retrieved within two years, meeting internal deadlines consistently.
  • Improved office supply management by introducing a stock replenishment monitoring system, reducing excess inventory costs by 50%.
  • Automated routine clerical tasks with Power BI, resulting in a 76% improvement in efficiency and productivity.
  • Regularly updated spreadsheets and assisted in budget tracking, contributing to a 82% improvement in financial reporting accuracy.
  • Managed the front desk, including direct correspondence, phone communication, and scheduling for 7 departments, enhancing cross-departmental coordination.
  • Collaborated with team of 17 in the development of category.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • American Productivity & Quality Center (APQC) for skills in workflow and process improvement
  • Institute of Certified Bookkeepers (ICB), building financial reporting accuracy skills
  • Society of Human Resource Management
  • Jaycees
  • Administrative Office Management Association (AOMA), specialized in improving office processes
  • National Management Association (NMA), building competencies in managing office workflows
  • American Medical Informatics Association
  • Council of Protocol Executives (CPE) for expertise in coordinating executive travel and meetings
  • American Association of Notaries (AAN), supporting office tasks involving legal documentation

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Information and Records Manager (CIRM)
  • Certified Microsoft Excel Specialist procedure
  • Certified Data Entry Professional (CDEP) – Vantage
  • First Aid/CPR Certified
  • Customer Support Associate Certification - Workday
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Effective Business Communication Skills Certificate
  • Basic Bookkeeping Certification Beacon Labs

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