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Skills

  • Loading and unloading
  • Supervision
  • Team building
  • Customer service expertise for shipping inquiries
  • Forklift operations
  • MS Office
  • Cross-border shipping experience
  • Budgets
  • Project organization
  • Order picking and processing

Work Experiences

  • Collaborated with department heads.
  • Reduced accidents by 11%, saving $2 per year by identifying root causes and taking corrective action.
  • Was in charge of day-to-day shipping and receiving for over 12 packages per day.
  • Conducted annual vendor performance reviews to ensure all carriers met standards for reliability and cost efficiency.
  • Achieved savings of $3 over three years.
  • Transported QuickBooks to one year customer locations.
  • Adapted shipping schedules for customer requests.
  • Aligned with warehouse supervisors.
  • Composed shipping schedules.
  • Internal teams and customers benefited from my expertise in inventory management and current stock levels, which improved accuracy and product availability.

Summaries

  • Committed to supply chain optimization.
  • Collaborated carefully with warehouse teams.
  • Working with process inventory and keeping documentation up to date for optimal recordkeeping is something I'm familiar with.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Adept at managing global shipping operations.
  • Achieved $18 in savings.
  • Achieved zero safety incidents.
  • Committed to cost savings in logistics operations.
  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.

Accomplishments

  • Documented and resolved framework which led to program.
  • Leveraged analytical tools to identify performance improvement opportunities, leading to a 21% increase in overall shipping efficiency.
  • Trained 4 new employees on shipping management software (Power BI), improving their job efficiency by 17% within the first three years of employment.
  • Worked directly with customers and sales teams to resolve shipment-related issues, resulting in a 74% improvement in customer retention.
  • Implemented a new transportation management system (Jira) that improved order tracking and on-time delivery percentage by 59%, reducing customer complaints.
  • Assumed responsibility for resolving shipping discrepancies and implementing corrective workflows that led to a reduction in returns by 13 per quarter.
  • Collaborated with customer success on process improvements that reduced shipping times by 30% across all regional warehouses.
  • Implemented advanced demand forecasting methods which ensured supplies were shipped on time and cost overruns were avoided by 80%.
  • Coordinated with external vendors to track orders and shipment statuses, decreasing order fulfillment time by 12 days.
  • Reduced customs delays by 10 days after optimizing compliance procedures and securing necessary import/export certifications, including CPA.

Affiliations

  • American Society of Safety Professionals
  • European Shippers’ Council (ESC)
  • Society of Human Resource Management
  • Freight Forwarders Association (FFA)
  • Distribution Business Management Association (DBMA)
  • Global Cold Chain Alliance (GCCA)
  • American Medical Informatics Association
  • Society of Women Engineers
  • FedEx Certified Administrator Network
  • Chartered Institute of Logistics and Transport (CILT)

Certifications

  • Certified Logistics Associate (CLA) – procedure
  • Lean Six Sigma Green Belt Certification – International Association for Six Sigma Certification
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Customs-Trade Partnership Against Terrorism (C-TPAT) Certification – initiative
  • Certified Transportation Logistics Specialist (CTLS) – method
  • Certified Public Accountant (CPA)
  • Certified Supply Chain Professional (CSCP) - system
  • Certified in Logistics, Transportation, and Distribution (CLTD) - Association for Supply Chain Management

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