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Skills

  • Communications
  • Cross-functional team collaboration
  • CCTV
  • Effective customer communication
  • Time management and prioritization
  • Corporate volunteer program creation
  • Presentation and public speaking
  • Data analysis to track volunteer engagement
  • Well-trained in Asana
  • Conflict resolution and mediation

Work Experiences

  • Aligned volunteer assignments with organizational goals.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Evaluated the psychosocial needs of each resident.
  • Collaborated with like-minded organizations to meet greater needs, avoiding duplication and maximizing resource allocation.
  • Used Adobe Creative Suite to compile data gathered from various sources.
  • Analyzed volunteer program data.
  • Collaborated with government funding entities Manager of Volunteer Engagement and Manager of Volunteer Engagement to solve problems and deliver solutions.
  • Kept my framework knowledge up to date by doing project management and data analysis.
  • Analyzed data from surveys, referrals, and follow-up services on financial, legal, crisis intervention, community referrals, and outreach services.
  • Learned strategic planning and stakeholder engagement to help with office needs.

Summaries

  • Workday and Microsoft Excel experts with exceptional interpersonal skills.
  • Accomplished Manager of Volunteer Engagement excelling in volunteer-driven event coordination, raising $2 for HubSpot and boosting program engagement by 43%. Thrives in collaborative, community-focused environments.
  • Organized and dedicated to improving support in order to meet rising demand.
  • Flexible professional with knowledge of welfare and crisis intervention laws.
  • Knowledge of SAP in depth, as well as risk assessment and vendor management abilities.
  • Student pursuing a Computers Software degree who is eager to contribute developed knowledge in the role of Manager of Volunteer Engagement.
  • PMP certified
  • Achieved 15% growth in diverse volunteer participation.
  • Manager of Volunteer Engagement is a hardworking and dependable Manager of Volunteer Engagement who excels at risk assessment and data analysis.
  • Results-oriented Computers Software professional with performance reporting, cross-functional collaboration, and data analysis strengths.

Accomplishments

  • Responded to feedback from volunteers and streamlined processes, reducing program administration time by 11 hours per week.
  • Utilized community insights and volunteer data analysis to adapt programming, increasing participation from targeted volunteer groups by 48%.
  • Implemented a data-driven approach to track volunteer participation and satisfaction, improving engagement metrics by 32% and reducing volunteer turnover by 42%.
  • Created and shared program impact reports with stakeholders, including government agencies and corporate partners, increasing transparency and donor support by 71%.
  • Developed social media content strategy that boosted volunteer engagement on major platforms by 63% in three years.
  • Successfully expanded volunteer network by 56% in one year, aligning recruitment efforts with community needs and organizational goals.
  • Mentored a team of 2 volunteer coordinators, leading to a 15% boost in overall volunteer satisfaction and program effectiveness.
  • Led a diversity and inclusion initiative that resulted in 18% increase in engagement from underrepresented groups over one year.
  • Facilitated an inter-departmental volunteer initiative that led to 52% more effective resource utilization and cross-functional teamwork during major events.
  • Collaborated with regional non-profit organizations to create joint volunteer opportunities, increasing cross-organizational engagement by 60%.

Affiliations

  • Coordinator, Volunteer Executive Boards for Harbor & Co., 2024-2023
  • Member, National Human Services Assembly, 2023-Present
  • Mentor and Trainer, system, 2019-Present
  • Certified Volunteer Administrator (CVA) through the Council for Certification in Volunteer Administration, 2021
  • Alumni, Emerging Leaders in Volunteer Engagement (ELVE) Program, 2015
  • Completed LinkedIn Learning courses on Volunteer Program Development, 2019
  • Leadership Volunteer, Big Brothers Big Sisters of Denver, 2017-Present
  • Affiliate, Points of Light Institute, 2020-Present
  • Member, Association for Volunteer Administration (AVA) process
  • Mentor, Youth Volunteer Corps, 2022-2021

Certifications

  • Salesforce
  • SAP Certified Application Associate
  • Microsoft Certified Systems Engineer (MCSE)
  • Nonprofit Board Leadership Certificate - program
  • CompTIA Security+
  • Event Logistics for Volunteer Mobilization - procedure
  • Volunteer Coordination Specialist Certification - procedure
  • Certified Public Accountant (CPA)
  • Association for Project Management (APM)
  • Social Media Marketing for Volunteer Recruitment - metric

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