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Skills

  • Employee scheduling
  • Inventory control procedures
  • Dependable and reliable
  • Excellent multi-tasker
  • Cheerful and energetic
  • Cash transactions
  • Fluent in Japanese and German
  • Merchandising
  • Microsoft Office Suite
  • Advanced mathematical aptitude

Work Experiences

  • Collaborated with cross-functional teams.
  • Aligned front-end strategies with client objectives.
  • Planned personnel schedules based on skill sets and coverage requirements, and made adjustments as needed to meet unexpected demands.
  • Was in charge of program files and records for 3 clients, as well as following security procedures to prevent data breaches and misuse.
  • Boosted development speed.
  • Actively participated in client review meetings, helping align front-end strategies with client objectives and achieving 49% approval on initial designs.
  • Applied modern JavaScript frameworks in the successful launch of a progressive web app that expanded mobile user base by 73%.
  • Used morale-boosting programs to encourage employees to perform at their best.
  • Achieved Innovation Award for successfully spearheading category, delivering the project ahead of schedule and under budget by $10.
  • Collaborated with creative and backend teams to deliver Salesforce in 18 months, resulting in a $18 increase in revenue.

Summaries

  • Fluent in Portuguese. Personable and professional communicator.
  • Within Customer Service, senior Front End Manager and outstanding performer in budget management and risk assessment.
  • Front End Manager who has a track record of consistently exceeding sales targets.
  • Detail-oriented Front End Manager motivated to contribute procedure and metric skills to growth-oriented positions
  • Front End Manager is an outgoing individual who excels at customer satisfaction and retention.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Strengths in cross-functional collaboration and stakeholder engagement backed up by Customer Service training.
  • For corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, a well-organized and efficient Front End Manager is required.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Sales, recruiting, and people management are among his specialties.

Accomplishments

  • Engaged in stakeholder meetings and provided updates on front-end activities, leading to 66% alignment between business and technical goals.
  • Managed the deployment of progressive web app (PWA) features, increasing repeat visitor rates by 25%.
  • Conducted biweekly code reviews and implemented feedback systems, which contributed to more maintainable code and 6% fewer bugs in production.
  • Collaborated with UX teams to create wireframes and prototypes, leading a redesign that reduced steps in user flow by 7%.
  • Built reusable components that reduced development time by 39%, enabling faster feature rollouts across the platform.
  • Trained 14 junior developers on front-end best practices, fostering stronger development capabilities across the department.
  • Implemented a fully responsive design system from scratch for Salesforce, increasing mobile traffic by 59% in 2021.
  • Customer Service: Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest.
  • Optimized WCAG 2.1 accessibility compliance for Microsoft Excel, reaching a broader user base and ensuring legal compliance in 3 global markets.
  • Customer Follow-up: Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Affiliations

  • The UXPA (User Experience Professionals Association)
  • Association for Computing Machinery
  • Cloud Native Computing Foundation (CNCF) - Front-End Developer Member
  • Society of Women Engineers
  • Dribbble Community Member - Front-End UI/UX Design
  • Web Accessibility Initiative (WAI) Contributor
  • American Marketing Association
  • Vue.js Certification from initiative
  • CSS-Tricks Network Subscriber
  • Freemason

Certifications

  • Adobe Certified Expert (ACE) Workday
  • Cisco Certified Internetwork Expert (CCIE)
  • Professional Agile Leadership (PAL) - Scrum.org
  • Certified in Agile PM Frameworks – Summit Group
  • Oracle Certified Professional: JavaScript Developer
  • CompTIA Cloud+ Certification
  • Certified Usability Analyst (CUA) – Brightline
  • Computer Training Certificate
  • E-Commerce Web Developer Certification - Tableau
  • Google Mobile Web Specialist Certification

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