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Skills

  • Milestone assessment and achievement
  • Compliance
  • Marketing
  • DB2
  • Systems Development
  • Usage scenarios
  • Business operations
  • NAS
  • Software Life Cycle Management
  • Analytics

Work Experiences

  • Used effective mapping skills to examine business processes holistically and identify opportunities for improvement.
  • Contributed to the improvement of workflow optimization operations by demonstrating a clear link between current policies and business outcomes.
  • Worked closely with upper management to develop and implement new processes in order to drive strategy.
  • Used process mapping to look at the entire business flow and identify areas for improvement.
  • Documented procedures and business processes and disseminated information to the right people.
  • Performed exploratory analysis on sales data and created interactive Microsoft Excel dashboards to track sales activity.
  • Achieved President's Club for project efficiency.
  • Used troubleshooting to fix problems with systems and programs.
  • Helped 11 company employees with technical issues.
  • Tested modified programs to ensure that they worked properly and that there were no negative effects on the programs' or systems' operations.

Summaries

  • Troubleshooter with extensive technical knowledge and diagnostic procedures.
  • Proficient in cutting-edge technologies, with a desire to learn more.
  • Strengths in client relations and risk assessment backed up by Computers Software training.
  • Delivered presentations to decision-makers with recommendations that included project benefits, cost estimates, and framework and program data.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Competent Technology Analyst with experience configuring hardware and software for initiative users.
  • Graphic Design Specialist with a broad skill set, including collateral design, web design, and project management, who is focused on meeting deadlines.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Skilled initiative Support Engineer with a track record of making a positive impact on cross-functional collaboration through sound judgment and advanced technical knowledge.
  • Systems architect with extensive experience in coding, application design, defined architectures, and project management.

Accomplishments

  • Scale-up cloud infrastructure deployment by 23% by optimizing resource allocation and reducing capacity issues.
  • Spearheaded server migration to program, resulting in reduced operational costs by 70% and improved uptime by 12%.
  • Tracked project budgets continuously and resolved discrepancies before issues occurred, effectively saving over $15.
  • Program Requirements: Wrote program requirements which succeeded in program.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Selected and customized monitoring tools leading to 68% more proactive resolution of critical system issues before they impacted users.
  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to method.
  • Created a scalable and modular architecture framework for enterprise applications, improving system flexibility and leading to a 27% reduction in future development costs.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.

Affiliations

  • Certified ScrumMaster® (CSM) – 2019
  • Agile Alliance Membership 2024
  • Database Administrators Association (DBA Association) 2016
  • Society of Women Engineers
  • Project Management Institute
  • International Institute of Business Analysis (IIBA) 2022
  • Certified Information Systems Security Professional (CISSP) - 2024
  • Cloud Native Computing Foundation (CNCF) 2020
  • Association for Supply Chain Management (APICS)
  • Global Information Assurance Certification (GIAC) 2021

Certifications

  • CompTIA A+ Technician
  • VMware
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate 2024
  • Certified Professional for Apache Kafka (Confluent) – 2019
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Top Secret Security Clearance
  • Certified Cloud Security Professional (CCSP) - 2016 - (ISC)²
  • Certified ScrumMaster

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