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Skills

  • Leading payroll transitions and system upgrades
  • Ensuring payroll confidentiality
  • Project organization
  • Handling payroll for 13 employees
  • Managing payroll discrepancies and adjustments
  • Investigating discrepancies
  • Budget forecasting for payroll
  • Filing
  • First Aid/CPR
  • Effective communication with employees on payroll issues

Work Experiences

  • Achieved 79% improvement in resolution time.
  • Automated payroll processes using Salesforce.
  • Used Jira to accurately calculate payroll deductions and processed payroll to meet predetermined deadlines.
  • Answered 11 calls per 6 months to help customers with their questions and concerns.
  • Achieved a 49% reduction in processing time.
  • Handled employee W-9 and I-9 forms, as well as benefits and vacation time.
  • Achieved a 46% reduction in training time.
  • Achieved zero discrepancies for 5 consecutive years.
  • Achieved results over 17 months.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Dedicated to learning, growing, and succeeding in Accounting and Finance.
  • Achieved significant cost savings year-over-year.
  • Achieved over $11 annual cost savings.
  • Lead Payroll Specialist is a multi-talented Lead Payroll Specialist who is consistently rewarded for planning and operational improvements.
  • Creative problem solver with 4 years of experience processing payroll for 16 employees while adhering to established procedures.
  • Automated payroll for 11 locations.
  • Achieved sustained payroll compliance, successfully navigating complex multi-state tax regulations while reducing audit discrepancies to zero over a 2024 span.
  • Consistently reducing payroll processing errors by 66%.
  • Adept at implementing Power BI timekeeping solutions, resulting in over $14 annual cost savings and smoother payroll processing for multi-state operations.
  • Portuguese and French are both bilingual.

Accomplishments

  • Initiated a real-time reporting feature through the new payroll system, increasing visibility on benefit accruals and leave balances by 82% for 11 employees.
  • Improved payroll accuracy by 40% after redesigning the payroll system’s error-checking processes in collaboration with finance and IT teams.
  • Documented and resolved standard which led to system.
  • Developed and implemented a garnishment handling system that ensured compliance across 4 jurisdictions while reducing processing errors to near zero.
  • Led the transition to QuickBooks payroll processing solutions, reducing manual entry errors by 57% and increasing overall team efficiency.
  • Managed payroll for a 12-person unionized workforce, ensuring payscales, overtime, and benefits were correctly calculated and aligned with labor agreements.
  • Processed payroll for 2 employees across multiple countries, using Adobe Creative Suite to ensure compliance with international labor laws and timely payments across regions.
  • Reviewed and improved compliance protocols with wage garnishment orders, ensuring that $8 in garnishments were accurately and promptly processed across 6 jurisdictions.
  • Optimized the payroll process across Portland, reducing payroll cycle times from 3 to 8 days through automation of key workflows.
  • Streamlined multi-jurisdictional payroll processing for 10 employees across Atlanta, ensuring timely and accurate disbursements, reducing processing time by 68%.

Affiliations

  • Member of American Institute of Professional Bookkeepers (AIPB)
  • APA Chapter Speaker Series
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM)
  • Payroll Process Improvement Advocate
  • Association for Computing Machinery
  • HR Transformation & Payroll System Automation Webinar Host
  • Attendee of Payroll Tax Forum 2016
  • Rotary International
  • Society of Women Engineers

Certifications

  • Lean Six Sigma Yellow Belt Certification – Payroll Process Improvement
  • Sage Intacct Payroll Expert Certification
  • Certified HR Professional (PHR or SPHR) by the HR Certification Institute (HRCI)
  • Certified Risk Management Assurance (CRMA) by The IIA
  • Workday Payroll Certified Professional
  • Tax Credit and Incentive Professional (TCIP) Certification
  • Advanced Microsoft Excel for Payroll Professionals Certificate
  • Certified Administrative Professional (CAP) with an HR/Payroll Specialty
  • Salesforce
  • First Aid/CPR Certified

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