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Skills

  • Sales and marketing
  • Business analysis
  • Data collection and analysis
  • Negotiation
  • First Aid/CPR
  • Stakeholder relations
  • Budgeting
  • Advertising and Marketing Campaigns
  • Client relationship management
  • Relationship development

Work Experiences

  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Created system and standard reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Achieved 59% greater brand awareness.
  • Achieved results within 18 months.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Adapted strategies for a unified message.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Achieved significant lead conversion growth.
  • Accounts represented over 39% of total agency revenue.

Summaries

  • Strengths in quality assurance and stakeholder engagement backed up by Miscellaneous training.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Professional with over 4 years of experience as a manager for a $8 one year revenue-generating company.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.

Accomplishments

  • Implemented business development strategies that grew the agency's market share by 68% in just one year.
  • Revised agency’s business development pitch process, increasing client closure rates by 32% over 18 months.
  • Forged partnerships with high-profile clients that resulted in $9 in new engagements over 12 months.
  • Established long-term partnerships with vendors, earning an additional $16 in client cost savings over one year.
  • Increased client portfolio by 56% within 6 quarters through targeted sales and acquisition strategies.
  • Optimized marketing budgets across 7 campaigns, delivering a 69% higher return on ad spend (ROAS).
  • Championed diversity hiring practices, contributing to a 44% rise in employee engagement and company culture ratings.
  • Reduced project delivery times by 71% through the implementation of agile project management techniques.
  • Executed multi-million dollar marketing campaigns for Brightline, achieving a 35% growth in customer acquisition within 14 months.
  • Implemented strategic pricing model adjustments leading to a 66% rise in competitively won bids on SAP projects.

Affiliations

  • Society of Women Engineers
  • International Coach Federation (ICF)
  • Sales Management Association
  • American Marketing Association (AMA)
  • Jaycees
  • American Medical Informatics Association
  • Customer Experience Professionals Association (CXPA)
  • Advertising Research Foundation (ARF)
  • Business Relationship Management Institute (BRM Institute)
  • Chief Marketing Officer Network (CMO Network)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Digital Marketing Professional (CDMP) – DMI
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Certified Brand Manager (CBM) – Northwind
  • Certified Digital Campaign Specialist (CDCS) – Meridian
  • Microsoft Certified: Power BI Data Analyst Associate - Microsoft
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician

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