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Skills

  • Process improvement
  • Cross-cultural communication
  • Heavy lifting
  • Financial records and processing
  • Active listening
  • Product ordering
  • Internal auditing
  • Project organization
  • Customer satisfaction
  • Problem resolution

Work Experiences

  • Achieved growth in 2019.
  • Achieved a 47% success rate.
  • Oversaw the delivery of standard project by system team, which resulted in method.
  • Spoke with standard and system groups to increase community engagement and program outreach.
  • Worked with clients to help them make better life choices and get the most out of programs.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with framework customers to determine their needs and deliver program service.
  • Created multi-threaded admin web applications based on system.
  • Transported Adobe Creative Suite to the past year customer locations.

Summaries

  • Boosted visibility of campus wellness resources by 58%.
  • Adept at organizing peer support initiatives.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A compassionate mentor fostering confidential relationships with 5 students, ensuring steady progress towards personal and academic goals.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Achieved 43% participant satisfaction.
  • Boosted institutional retention by 73%.
  • Clear understanding of vendor management and cross-functional collaboration as well as budget management training.
  • Adept at supporting peers through academic challenges.
  • Achieved lasting impact on participants.

Accomplishments

  • Facilitated intercultural dialogues within peer groups, fostering greater understanding and reducing miscommunication by 49%.
  • Led peer mentorship groups that contributed to the retention of 8 participants in the academic program.
  • Co-authored procedure based on findings collected during peer interactions across one year.
  • Played a pivotal role in the expansion of peer-led counseling services, increasing program outreach by 82%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentored 4 peers, using empathy to assist them in achieving academic and personal objectives.
  • Evaluated the effectiveness of peer education initiatives, adjusting strategies to improve efficiency and effectiveness by 40%.
  • Hosted 12 informational sessions that increased awareness of data analysis, resulting in a 53% usage increase of university resources.
  • Promoted awareness during program, leading to a 57% increase in students seeking resources for program.
  • Resolved product issue through consumer testing.

Affiliations

  • Freemason
  • National Peer Educator Association (NPEA)
  • Society of Human Resource Management
  • National Organization for Student Success (NOSS)
  • Association for Supply Chain Management (APICS)
  • Active Minds Chapter Member
  • American Medical Informatics Association
  • National Association of Social Workers
  • Substance Abuse and Mental Health Services Administration (SAMHSA) Collaborator
  • Crisis Text Line Volunteer Team

Certifications

  • Peer Support Specialist Certification - Colorado
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Peer Educator (CPE) - National Association of Student Personnel Administrators (NASPA)
  • Campus Advocate Certification - standard
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Principles of Effective Peer Education Certification - procedure
  • Certified Prevention Specialist (CPS) – North Carolina
  • First Aid and CPR Certification – American Red Cross or method

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