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Skills

  • Social media knowledge
  • Recordkeeping
  • Spreadsheet management
  • Financial reporting
  • Paperwork drafting
  • Customer and client relations
  • Meeting minutes
  • Business Administration
  • Records management
  • Database administration

Work Experiences

  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Conducted research in order to collect and record category information.
  • Updated the program's metric information in the tracking system.
  • Completed all paperwork using SAP and prepared documents such as purchase agreements and disclosures.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.

Summaries

  • Experienced in balancing high-volume inquiries with administrative requirements for a 11-person team.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • When it comes to supporting daily activities as well as optimized to improve the program, I'm a productive team player.
  • Expert at locating and resolving inconsistencies.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Stakeholder engagement and strategic planning are examples of areas of expertise.
  • Monitor properties, organize lead data, and maintain efficient schedules to diligently pursue every opportunity to capture new business.
  • Real Estate Administrative Assistant is a dependable and enthusiastic Real Estate Administrative Assistant with 3 years of front desk management experience.
  • Ability to work independently or in a team environment with a self-motivated work ethic.

Accomplishments

  • Developed a filing system for confidential real estate documents, allowing for quick and secure access to property information.
  • Organized real estate closing documentation for 16 properties, ensuring all agreements were properly completed and archived.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Boosted lead conversion rates by 42% by refining CRM system implementation and updating data entry protocols.
  • Designed and implemented streamlined workflows for processing real estate documents, reducing approval times by 10 days.
  • Provided administrative support to real estate team, managing calendars, client correspondence, and office documentation.
  • Assisted in the creation of personalized listing proposals, securing new client contracts valued at 15.
  • Tracked and reported on lead generation and conversion rates, providing actionable insights that improved sales efforts.
  • Generated new leads through cold calling strategies, resulting in 18 successful property transactions over a three years period.
  • Reduced office supply costs by 37% through effective inventory management and vendor negotiations.

Affiliations

  • Real Estate Technology Advisory Board Participation 2022-Present
  • Women’s Council of Realtors (WCR) 2018-2017
  • National Apartment Association (NAA) 2020-Present
  • Freemason
  • International Association of Administrative Professionals (IAAP) 2015-Present
  • Certification in Real Estate Transaction Coordination (RETC) - 2024
  • Association of Property Services Administrators (APSA) Member
  • Society of Women Engineers
  • International Council of Nurses
  • Commercial Real Estate Women (CREW)

Certifications

  • Certified Property Data Integrity Champion - Vantage - 2021
  • Project Management Professional (PMP) Certification - Accredited by Lakeside Partners
  • Notary Public - Oregon - 2021
  • CompTIA A+ Technician
  • Accredited Buyer’s Representative (ABR®) Designation - Brightline
  • Certified Real Estate Support Specialist (CRESS) - Vantage
  • CompTIA Network+
  • Certified Document Control Specialist (CDCS) - Ironclad Systems
  • Apple Certified Associate (ACA)
  • Real Estate Professional Assistant (REPA) Certification Brightline

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