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Skills

  • ERP (Jira) management
  • Organization
  • Training program development
  • Supply chain optimization
  • Relationship development
  • First Aid/CPR
  • Planning production
  • Daily operations oversight
  • Inventory management
  • Data-driven decision making

Work Experiences

  • Used SAP to compile data gathered from various sources.
  • Saved money by developing functional solutions to procedure problems.
  • Prepared inventory for shipment by affixing tags and labels and completing shipment documents in order to expedite delivery to the correct customers.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved a 5% decrease in workplace injuries.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Management recognized me for providing outstanding customer service.
  • Boosted overall order accuracy by 16 percentage points.
  • Achieved $8 annual cost savings.
  • Was in charge of all tasks delegated to me, including strategic planning and stakeholder engagement.

Summaries

  • Results-oriented Miscellaneous professional with process improvement, quality assurance, and stakeholder engagement strengths.
  • Strong technical skills and experience in strategic planning.
  • To keep operations orderly, efficient, and policy-compliant, skilled at monitoring work quality and production levels.
  • Motivating leader who has built and managed process teams in the past.
  • Metric, category, and process are all available.
  • Methodical person with experience cataloging and coding invoices, inspecting merchandise, and attaching and changing price tags.
  • Knowledge of ServiceNow in depth, as well as risk assessment and client relations abilities.
  • Punctual Stocker with over 13 years experience in the procedure industry.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Miscellaneous student seeking hands-on experience through an internship in project management.

Accomplishments

  • Achieved 47% on-time delivery within the first 11 months of overseeing inbound and outbound shipment processes.
  • Initiated the integration of Advanced Shipping Notifications (ASN) which reduced receiving errors and expedited dock-to-stock processes by 66%.
  • Reduced labor turnover by 46% by introducing employee recognition programs and career advancement pathways, fostering a positive cultural shift.
  • Utilized real-time data tracking and KPI dashboards to monitor warehouse performance, achieving 84% improvement in dock-to-stock cycle.
  • Designed and executed a labor management system that optimized scheduling and reduced overtime by 53% while maintaining productivity targets.
  • Drove the implementation of pick-to-light systems, reducing order-inaccuracy rates by 78% and improving order-picking speed by 6% for ecommerce operations.
  • Collaborated with procurement to improve inbound freight handling and coordination, reducing lead times by 43% and saving the company $15 annually.
  • Enhanced cross-docking efficiencies, leading to a 36% reduction in touchpoints per order and improved overall throughput by 10 orders annually.
  • Improved warehouse handling and fulfillment processes by implementing an advanced Warehouse Management System (WMS), boosting pick-and-pick accuracy by 58%.
  • Deployed a continuous process improvement cycle using Kaizen principles, which improved packaging process efficiency by 38%.

Affiliations

  • Accredited Warehouse Operations Specialist – system, 2019
  • Participant, Certified Warehouse Logistics Professional Program – method, 2024
  • Certified Logistics Associate (CLA) – Manufacturing Skills Standards Council, 2018
  • Attended Leadership in Distribution Center Operations Workshop – 2015, Cedar Works
  • Member, National Logistics and Distribution Association (NLDA) – program
  • Kaizen Facilitator Certification – system, 2017
  • Lean Six Sigma Green Belt Certification – procedure, 2023
  • Member, Institute for Supply Management (ISM) procedure
  • Chair, Continuous Improvement Committee, Summit Group, 2024
  • Certified in Production and Inventory Management (CPIM), Association for Supply Chain Management (ASCM) – 2018

Certifications

  • Certified Professional in Distribution and Warehouse Management (CPDW) by Harbor & Co.
  • Project Management Professional (PMP)
  • Basic Inventory Management Certification by Northwind
  • Certified Materials & Resource Professional (CMRP) by AHA
  • Certified Supply Chain Professional (CSCP) by APICS
  • HAZWOPER Certification by Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership Skills for Warehouse Managers by Harbor & Co.
  • Certified Sales and Operations Planning (S&OP) Professional by Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)

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