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Skills

  • Organization
  • Team building
  • Proficient in Jira
  • Supervision
  • High-pressure decision making
  • Project organization
  • Shipment tracking
  • Product restocking
  • MS Office
  • Budgets

Work Experiences

  • Accurately tracked inbound and outbound deliveries.
  • Aided in the development of an automated receiving report system, providing the management team with real-time stock updates and minimizing manual reporting errors.
  • Collaborated with initiative to manage incoming freight schedules, optimizing delivery timing for smoother overnight operations.
  • Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking.
  • Accumulated a 10 year accident-free record.
  • Collaborated with receiving team to process and organize Salesforce shipments, ensuring store shelves were fully stocked by opening hours.
  • Collaborated with receiving team.
  • Created detailed logs for incoming products and collaborated with the inventory management team to keep the database up-to-date.
  • Informed customers about store policies at the checkout counter, which reduced customer service complaints and calls.
  • Kept up with available products, store promotions, and customer service policies to become a better shopper.

Summaries

  • Committed to maintaining safety standards.
  • Within Transportation, senior Overnight Receiving Associate and outstanding performer in performance reporting and quality assurance.
  • Adept at managing high-volume freight unloads, organizing products efficiently for swift stocking by start of business hours.
  • Gained customer loyalty by providing prompt assistance.
  • Certified forklift operator with a strong focus on safety and inventory accuracy, having led to a 58% decrease in workplace accidents in the past 2022.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overnight Receiving Associate with 12 years of successful client relations and strategic planning experience.
  • Collaborative team player.
  • Individual with a strong desire to work hard and a lot of energy.
  • Trained in customer service, multitasking, and high-volume work.

Accomplishments

  • Maintained high customer service standards by ensuring returned merchandise was restocked within 7 hours.
  • Performed routine maintenance checks on material handling equipment, increasing operational uptime by 15%.
  • Streamlined the material handling process by reconfiguring storage areas, which resulted in a 70% improvement in workflow.
  • Played a key role in reducing shrinkage by identifying and addressing potential vulnerabilities in the receiving process.
  • Trained 18 staff members on proper receiving methods and safety protocols, resulting in improved team performance.
  • Received recognition for maintaining the quality and speed of work during increased seasonal workloads, resulting in 13% higher team productivity.
  • Collaborated with department managers to ensure incoming stock was organized according to store layout, reducing restocking time by 18% hours.
  • Worked closely with logistics managers and transportation teams to forecast product deliveries and prevent overstock situations.
  • Inspected shipments for quality assurance to ensure product standards, leading to fewer customer complaints and returns.
  • Managed inventory cycles, implemented electronic counting, and achieved 53% accuracy in stock levels across 2023.

Affiliations

  • National Association of Warehouse Operators (NAWO)
  • LIFT Certified Professionals Network (LCPN)
  • Lions Club
  • Professional Receivers & Stocking Supervisors Council (PRSSC)
  • International Association for Inventory Management (IAIM)
  • Workplace Safety and Prevention Services (WSPS)
  • Inventory Control Specialists Network (ICSN)
  • Retail Excellence Group (REG)
  • International Warehouse Logistics Association (IWLA)
  • American Marketing Association

Certifications

  • Apple Certified Associate (ACA)
  • Certified Logistics Associate (CLA)
  • Certificate in Shipping, Receiving, and Inventory Management
  • OSHA 10-Hour General Industry Certification
  • Certificate in Automated Warehouse Systems
  • Workplace Safety Best Practices Certification
  • Global Logistics Associate (GLA) Certification
  • Lockout/Tagout (LOTO) Safety Training Certification
  • Forklift Operator Certification (Powered Industrial Truck Safety Training)
  • CompTIA Security+

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