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Skills

  • Weekly Payroll
  • Persuasive communication style
  • Customer service excellence
  • Warranty understanding
  • Leasing options
  • Consultative techniques
  • Internal auditing
  • Customer satisfaction
  • Competitive
  • Financing knowledge

Work Experiences

  • Achieved Top Salesperson status for 14 consecutive months.
  • Completed final delivery checks and prepared purchased vehicles.
  • Was in charge of a sales team that generated $11 in monthly revenue.
  • Achieved results within the first quarter.
  • Addressed customer concerns in a timely and satisfactory manner.
  • Demonstrated cars by explaining their characteristics, capabilities, and features, as well as taking test drives and explaining warranties and services.
  • Qualified buyers by matching their needs and interests to different car and truck models and discussing financing options.
  • Achieved 72% of business from referrals.
  • Achieved Innovation Award for highest sales in 2018 by consistently exceeding monthly targets by over $18.
  • Analyzed customer feedback to identify common concerns and implemented improvements that resulted in a 36% jump in satisfaction.

Summaries

  • Account Manager with strong client oversight, problem-solving, and relationship-building abilities.
  • Prospecting leads, setting up contracts, and coordinating ads are all skills that an experienced salesperson possesses.
  • Negotiation, planning, and organizational skills are essential.
  • Gained a thorough understanding of the target audience and competitors to develop effective marketing messaging.
  • Versatile Advertising Account Manager with experience working with a variety of companies to increase customer bases and revenue through high-quality advertising.
  • Automotive Sales Associate who excels at consultative selling techniques.
  • Senior advertising executive with a track record of success in account management, team leadership, and promotional management.
  • Uses social media and internet marketing, as well as consistent networking and follow-up, to meet aggressive sales quotas while maintaining integrity and providing outstanding customer service.
  • Years of success in the industry 11.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.

Accomplishments

  • Guided
  • Documented
  • Established
  • Client Interface: Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
  • Reduced
  • Proposed
  • Established buyer-specific service plans that resulted in a 24% boost in auto servicing packages sold within 2024.
  • Collaborated with service and finance departments to deliver a seamless customer experience, boosting customer satisfaction scores by 64%.
  • Developed and implemented tailored sales strategies based on market trends, driving revenue growth by $13 over a 11-month period.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.

Affiliations

  • Certified Pre-Owned Vehicle Sales Professional (CPOV)
  • Customer Relationship Management Association for Automotive Professionals
  • Freemason
  • Association of Automotive Internet Sales Professionals
  • American Marketing Association
  • Society of Automotive Analysts (SAA)
  • Fleet Management Association (NAFA)
  • Rotary International
  • Sales Performance International (SPI)
  • Automotive Aftermarket Industry Association (AAIA)

Certifications

  • Account Management & Maintenance (AMM)
  • Automotive Sales and Leasing Professional (ASLP) Certification
  • Customer Focused Salesperson Training by NADA
  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified
  • Kia Certified Sales Consultant Program
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Associates in Automotive Marketing by Brightline

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