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Skills

  • CCTV
  • Problem resolution
  • Calendar management
  • Operational improvement
  • Team building and leadership
  • Project organization
  • RFI Scanners
  • Time management
  • Organization
  • Cross-functional team collaboration

Work Experiences

  • Achieved a 85% reduction in delayed payments.
  • Was in charge of human resources, which included interviewing, orientation, and performance evaluations.
  • Acted as a liaison between the executive team and other departments, facilitating clear communication that accelerated cross-department collaboration.
  • Was in charge of managing the executive calendar, which included scheduling phone calls, appointments, and meetings.
  • Accelerated cross-department collaboration.
  • Achieved 100% accuracy in scheduling.
  • Onboarded a group of 2 administrative staff members, providing consistent job task coaching.
  • Scheduled office equipment maintenance to keep machines running smoothly.
  • Negotiated favorable terms and pricing agreements with various entities for special event services, resulting in annual savings of at least $15.
  • Increased operational efficiency by managing work requests, new orders, pricing, and changes, as well as coordinating logistics to ensure delivery dates were met.

Summaries

  • Method, system, and process are all available.
  • In all aspects of administrative support, a multidisciplinary professional demonstrates essential and developed techniques in policy, procedure, and process improvement initiatives that minimize labor, increase productivity, and maintain quality.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and reliable.
  • Recognized for outstanding customer service and teamwork.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Deadline-oriented and goal-oriented, with a strong desire to succeed.
  • Strong technical skills and experience in quality assurance.
  • Effortlessly manages a wide range of administrative tasks, including mail, records, and travel arrangements.
  • Administrative Partner with vendor management and risk assessment abilities.
  • Communicative and team-oriented, with Power BI expertise.

Accomplishments

  • Collaborated with IT to troubleshoot and resolve technology issues, reducing downtime by 76% and improving staff productivity.
  • Played a key role in supporting executive leadership through calendar management, resulting in 85% improvement in meeting efficiency.
  • Managed executive travel arrangements to reduce travel expenses by 50% over 3 quarters while maintaining executive satisfaction levels.
  • Piloted an internal survey to analyze departmental performance, leading to a 72% increase in team satisfaction and operational efficiency.
  • Coordinated the production of quarterly board meeting materials, ensuring 100% accuracy and timely delivery, meeting rigorous compliance and regulatory standards.
  • Developed and delivered administrative training workshops, increasing the team's competency and reducing onboarding time by 26%.
  • Streamlined budget tracking tools for internal departments, reducing financial discrepancies by 78% through precise logistical oversight.
  • Optimized office supply orders by implementing a just-in-time inventory system, lowering recurrent supply costs by $2 annually.
  • Created an expense tracking solution that reduced administrative overhead in processing reimbursements by 27%.
  • Successfully managed a portfolio of vendor relationships, reducing annual expenditure on office services by $3 through effective contract negotiations.

Affiliations

  • Completed Advanced Presentation Design Course (Adobe Creative Suite), 2015
  • Affiliated Member, Project Management Institute (PMI), 2020-2017
  • Attendee, Annual Executive Assistant Summit, 2023
  • Associate Member, American Society of Administrative Professionals (ASAP), 2019-Present
  • Participant, Administrative Excellence Seminar on Office Workflow Optimization, 2023
  • Active Member, Women in Business Administrative Professionals Chapter,
  • Completed Office Health and Safety Compliance Training, OSHA, 2020
  • Member, Society for Human Resource Management (SHRM), 2019 – Present
  • Certification in Data-Driven Decision Making for Administrative Professionals, issued by Meridian, 2019
  • Volunteer, standard, provided administrative assistance for event coordination and budget tracking

Certifications

  • Certified Event Planner (CEP) - 2019, Corporate Event Success Academy
  • Certified Travel Associate (CTA) – 2015, system
  • Office Health and Safety Compliance Certification - 2020, Occupational Safety and Health Administration (OSHA)
  • Certified Data Quality Analyst - 2020, Data Quality Certification Consortium
  • Certified Stakeholder Communications Specialist - 2018, Business Communications Association
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Onboarding Specialist - 2020, HR Certification Institute (HRCI)
  • Certified Business Analysis Professional (CBAP)

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