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Skills

  • Excellent communication skills
  • Project organization
  • Team management
  • Advanced Excel proficiency for data analysis
  • Customer service-focused
  • Process improvement
  • Vendor management
  • Preventative maintenance scheduling
  • Marketing and advertising
  • Financial budgeting and reporting

Work Experiences

  • Boosted inquiries by 47%.
  • Created, reviewed, and submitted operating and capital budgets for the property.
  • Achieved 14 consecutive years with no fines.
  • Achieved a 81% higher tenant satisfaction rating.
  • Built key partnerships with local real estate professionals for tenant referrals, which contributed to a 77% increase in occupancy rates.
  • Applied solutions across 4 properties.
  • Compiled maintenance and repair requests for submission to the program department and solicited bid proposals from local contractors.
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Achieved yearly budget savings of $12.
  • Analyzed market trends and lease comps.

Summaries

  • Accomplished Interim Property Manager with expertise in administering budgets, conducting cash flow analyses, and reducing operational costs by 18%+% through fiscal discipline.
  • Talented business manager with a track record of success in both operations and leadership.
  • Within Miscellaneous, senior Interim Property Manager and outstanding performer in stakeholder engagement and risk assessment.
  • Astute Interim Property Manager who consistently exceeds financial and operational targets by leveraging budgeting and vendor management skills to save $13 annually.
  • Talented professional regarded as a capable leader and committed problem solver.
  • Astute Interim Property Manager.
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Developed a system for tracking and resolving maintenance requests, reducing average response time by 21% hours.
  • Negotiated contract renewals with service providers, saving 19% on yearly maintenance expenses across 4 properties.
  • Implemented delinquency management processes, reducing overdue rent by 32% within 18 months.
  • Advised prospective tenants on leasing options, resulting in a 68% reduction in vacancy rates within one year.
  • Collaborated with project management to design an annual capital improvement plan, improving asset value by 81%.
  • Worked with financial teams to develop and manage property budgets, cutting unnecessary expenses by 78%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw the installation of new security systems in 17 properties, lowering security-related incidents by 58% within 6 months.
  • Coordinated capital improvement projects for a portfolio of 6 properties, ensuring on-budget completion.
  • Led negotiations for capital improvement financing, securing $10 in funding for infrastructure upgrades.

Affiliations

  • Certified Apartment Portfolio Supervisor (CAPS)
  • Urban Land Institute (ULI)
  • Property Managers Association of Boston
  • Society of Women Engineers
  • Society of Industrial and Office Realtors (SIOR)
  • Jaycees
  • National Rent Collection Association
  • Certified Apartment Manager (CAM)
  • National Association of Residential Property Managers (NARPM)
  • Commercial Real Estate Women (CREW) Network

Certifications

  • Certified Luxury Home Marketing Specialist (CLHMS) – framework
  • Affordable Housing Professional Certificate – method
  • Real Estate Financial Analysis Certification - initiative
  • Accredited Investment Fiduciary (AIF®) - method
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Leasing Specialist (CLS) - metric
  • Apartment Maintenance Technician (AMT) - system
  • Real Estate Investment Certification - category
  • Certified Apartment Manager (CAM) - standard
  • CompTIA Security+

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