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Skills

  • Supervision
  • System equipment
  • Project organization
  • Property tours and inspections
  • Budgets
  • Cash Flow analysis
  • Maintenance knowledge
  • Financial budgeting and reporting
  • Staff management
  • Database management

Work Experiences

  • Maximized rental income while lowering expenses through effective planning and control.
  • Set up appointments for showings of marketed properties.
  • Administered payroll.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 16% or higher.
  • Addressed safety and compliance issues proactively.
  • Collaborated with marketing and leasing teams.
  • Analyzed budgets across 5 locations.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Attracted potential tenants.
  • Achieved 34% improvement in workflow efficiency.

Summaries

  • Positive and conscientious standard professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • In stressful situations, maintains a calm and professional demeanor.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Achieved timely conflict resolution.
  • Achieved cost reductions of 36%.
  • Inspections are organized, issues are resolved, and project management is delivered.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Accomplished Interim Property Manager with expertise in administering budgets, conducting cash flow analyses, and reducing operational costs by 18%+% through fiscal discipline.
  • Achieved results in under 2017.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Partnered with external vendors for landscaping, resulting in water usage reduction of 64% across 2 properties.
  • Coordinated tenant appreciation events, leading to a 48% increase in tenant referrals and community satisfaction.
  • Documented and resolved method which led to category.
  • Directed renovation efforts for metric, increasing property value by $8 and attracting higher-quality tenants.
  • Advised prospective tenants on leasing options, resulting in a 68% reduction in vacancy rates within one year.
  • Collaborated with project management to design an annual capital improvement plan, improving asset value by 81%.
  • Successfully managed property turnover for 5 units, reducing vacancy rates from 43% to 34% within the past year.
  • Spearheaded the transition to a new property management software, increasing operational efficiency and data accuracy across 9 sites.
  • Implemented preventative maintenance strategies across a portfolio of properties, reducing emergency repair costs by 39%.
  • Promoted the use of eco-friendly processes in property maintenance, resulting in Six Sigma for environmental responsibility by 2021.

Affiliations

  • American Society of Safety Professionals
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • International Association of Property Managers
  • Property Managers Association of Boston
  • International Council of Nurses
  • American Medical Informatics Association
  • Local Chamber of Commerce - Real Estate Affinity Group
  • Certified Apartment Manager (CAM)
  • National Rent Collection Association

Certifications

  • Building Automation Systems (BAS) Certification - initiative
  • Real Estate Development Certificate - initiative
  • Real Estate Negotiation Expert (RENE) - National Association of Realtors (NAR)
  • Real Estate Management, Certificate of Completion - metric
  • Project Management Professional (PMP)
  • Real Estate Investment Certification - category
  • Commercial Leasing Specialist Certification - framework
  • Project Management for the Real Estate Sector - process
  • Certified Maintenance and Reliability Professional (CMRP) - Society for Maintenance and Reliability Professionals
  • CompTIA Security+

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