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Skills

  • First Aid/CPR
  • Process improvement
  • Organization
  • Project assistance
  • Archive management
  • Communications
  • Relationship development
  • Invoicing support
  • Proficiency in SAP
  • Customer service

Work Experiences

  • Cleaned, formatted, and applied styles to documents that were converted from one application to another.
  • Worked with clients to review contracts, respond to questions, and determine special circumstances.
  • Created and maintained user accounts and ensured that documents were properly routed for approval and training.
  • Devised and implemented a new process for approving design plans and engineering change requests in order to reduce cycle time.
  • Assisted in the documentation processes for FDA and other regulatory submissions, ensuring timely responses to all review requests.
  • Collaborated with internal staff to process documents and send them to the closing department.
  • Engineering change orders were completed, configured, and revised by me.
  • Contracts, statements of work, budgets, non-disclosure agreements, and appendices were among the documents I prepared.
  • Stayed up to date on current regulations, particularly those pertaining to the research industry and document creation.
  • Achieved a passing score during 2024 external audit.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Textile and Apparel industry's success.
  • With a 6-year background in Textile and Apparel environments, I am a meticulous and methodical document management professional.
  • Achieved a 31% drop in non-conformances.
  • Strong organizational and multitasking skills, as well as the ability to work independently.
  • Validation activities across the company, including computer systems, manufacturing equipment, analytical equipment, utility systems, and cleaning and process validation, must be coordinated and guided.
  • Dedicated to learning, growing, and succeeding in Textile and Apparel.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Document Control Specialist with Textile and Apparel experience of 13 years.
  • Microsoft Word formatting and document management skills.
  • Achieved a 73% reduction in processing delays.

Accomplishments

  • Developed a customized quality audit trail system that ensured full traceability of all project documents, achieving 41% audit compliance.
  • Developed robust document retention policies, which facilitated smooth audit processes and improved compliance tracking for ITIL.
  • Collaborated with product development teams to manage the documentation lifecycle for Workday revisions, ensuring timely and accurate updates to specification sheets.
  • Led regular quality document audits, identifying areas of non-compliance that resulted in corrective action plans and process improvements.
  • Played a pivotal role in a successful ISO ITIL audit by ensuring compliance with documentation requirements.
  • Collaborated on a team that reduced cross-departmental miscommunication by 73% through the implementation of a shared centralized document platform.
  • Facilitated the digitization and migration of over 18 records to a new document management system, improving team access to key quality documents.
  • Ensured all project documentation for system was correctly formatted and distributed, enabling prompt responses to external regulatory bodies.
  • Integrated legacy documentation into a modern Document Control System, cutting retrieval times for archived files by 2 days.
  • Authored and implemented a company-wide document best practices guideline to align with quality assurance goals.

Affiliations

  • Association for Computing Machinery
  • American Marketing Association
  • Chartered Quality Institute (CQI) - Active Member in Recordkeeping and Compliance Division
  • International Council of Nurses
  • Society for Technical Communication (STC) - Contributor to Document Control Guidelines
  • Project Management Institute (PMI) - Certified in Documentation Processes
  • Institute of Document Management - Practitioner Membership
  • American Medical Informatics Association
  • ASQ (American Society for Quality) - Member in QA Documentation Control Division
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified in ISO Documentation and Compliance
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Information Governance Professional (IGP)
  • Certified ISO 27001 Lead Implementer
  • Certified Public Accountant
  • Mastering Document Control Certification – Cedar Works
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)

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