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Skills

  • Data-driven process improvements
  • Quality control of incoming shipments
  • Organization
  • Supervision
  • Supplier relationship management
  • Inventory management systems (Salesforce)
  • Conflict resolution with vendors
  • On-time receiving performance
  • Hazard reduction in warehouse settings
  • Strategic selling

Work Experiences

  • Put in place daily operating procedures to keep the store clean, well-stocked, and organized.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Successfully introduced new product lines that resulted in a 13% increase in annual profits.
  • Taught my team members how to use effective strategies to meet operational and sales goals.
  • Coached a 3-person sales team on how to use effective sales techniques and provide excellent customer service.
  • Achieved a 15% reduction in workplace accidents.
  • Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
  • Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent.
  • Devised and coordinated method and category strategic plans, resulting in a $10 increase in sales revenue within one year.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.

Summaries

  • Accomplished in both supplier relations and workflow optimization, driving a 66% reduction in lead time for essential product shipments.
  • Proven track record of exceeding sales targets by closely monitoring employee performance and coaching salespeople on how to sell more effectively.
  • Always looking for new ways to increase revenue and improve customer satisfaction.
  • Costs were consistently reduced while profits were increased.
  • Accomplished in supplier relations.
  • Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs.
  • Receiving Storekeeper with 17 years of experience supervising employees in method environments.
  • Strengths in budget management and team leadership backed up by Miscellaneous training.
  • Achieved an error-free inventory system.
  • Adept at resolving shipment discrepancies.

Accomplishments

  • Reduced inventory-holding costs by introducing a just-in-time (JIT) stock system, achieving 46% improvement in cash flow.
  • Used initiative to streamline receiving and outgoing shipment processes—improving throughput by 45%.
  • Coordinated cross-training of employees in both receiving and stocking processes, increasing overall department flexibility and reducing overtime by 16% hours.
  • Maximized space utilization by correcting storage allocation errors, leading to a 42% increase in stock location accuracy.
  • Led cross-departmental communication between receiving, shipping, and procurement, which improved order accuracy by 79%.
  • Conducted end-of-month auditing and reconciled inventory discrepancies, achieving 77% accuracy on all stock counts in 2016.
  • Optimized stock rotation processes, cutting obsolete inventory by 25% and improving turnover ratios.
  • Developed and maintained a supplier performance tracking system, increasing on-time delivery rates by 79%.
  • Standardized receiving procedures across warehouse locations, lowering data entry discrepancies by 55%.
  • Partnered with purchasing department to identify and minimize supply chain disruptions, reducing stock-out incidents by 25%.

Affiliations

  • National Association for Logistics & Supply Chain Management
  • International Warehouse Logistics Association (IWLA)
  • National Forklift Safety Association (NFSA)
  • Certified Professional in Supply Chain Management (CPSCM)
  • Jaycees
  • Logistics Distribution Center Leadership Program (LDCLP)
  • Association for Computing Machinery
  • American Production and Inventory Control Society (APICS)
  • Supply Chain Canada (SCC) Membership
  • International Society of Logistics (SOLE)

Certifications

  • Certified Supply Chain Auditor (CSCA) - Lakeside Partners
  • Certified in Production and Inventory Management (CPIM) - Cedar Works
  • Certified Food Safety Manager Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Logistics Technician (CLT) - standard
  • Project Management Professional (PMP)
  • Inventory Management Certificate - program
  • Warehouse and Inventory Management Foundation Certification - process
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Forklift Safety Trainer Certification - Harbor & Co.

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