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Skills

  • Administrative support
  • Problem resolution
  • Calibration of testing instruments
  • Team building
  • Sampling procedures
  • MS Office
  • Insurance billing
  • Safety procedures
  • Materials testing
  • Laboratory computer systems

Work Experiences

  • Achieved flawless execution.
  • Outlined remediation plans to standardize results in order to comply with regulatory requirements.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved no major findings in 5 years.
  • Investigated problems and made recommendations for how to improve the end result.
  • Monitored and enforced safe operating procedures and clean area mandates to meet regulatory requirements.
  • Conducted one year audits and informed Mechanical Quality Assurance Inspector and Mechanical Quality Assurance Inspector of my findings.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Kept track of program and category activities to ensure the project's vision and expected outcomes were met.
  • Achieved zero non-conformance reports at Atlanta facility.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Achieved a 28% reduction in recurring defects.
  • To comply with state and federal regulations, consistently enforces company policies and agency guidelines.
  • Uses performance reporting expertise to achieve standard.
  • Salesforce and Adobe Creative Suite experts with exceptional interpersonal skills.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Achieved a 85% reduction in defective parts.
  • Dedicated to achieving objectives and proficient in the use of ServiceNow and Power BI.
  • Looking forward to taking on a new challenge with a successful team.
  • Achieved 8% compliance with company quality standards.

Accomplishments

  • Reduced corrective action response times by 22% by coordinating with cross-functional teams for efficient resolution of quality issues during 2021-long projects.
  • Collaborated with customer-facing departments to resolve product quality complaints, reducing complaint resolution times by 72% and improving customer retention.
  • Enhanced overall plant quality performance through strategic implementation of continuous quality audits, boosting operational efficiency by 61% while ensuring full regulatory compliance.
  • Standardized the use of calibrated measuring equipment across all quality checks, ensuring consistency and compliance with system regulations.
  • Established strong relationships with suppliers by conducting annual vendor assessments and audits, improving overall supply chain quality and reducing defect occurrences by 66%.
  • Implemented stringent supplier quality management protocols, improving incoming material quality by 57% and reducing production delays.
  • Reduced customer returns by 52% through effective leadership of the final inspection process and delivering consistent quality results for Jira.
  • Performed thorough inspections and quality checks of Tableau in accordance with company standards, achieving consistent zero non-conformance reports over 3 months.
  • Supervised inspection of Jira using Geometric Dimensioning and Tolerancing (GD&T) standards, ensuring compliance with industry specifications and reducing rejections by 64%.
  • Ensured zero-defect delivery for 7 critical shipments by implementing rigorous quality checkpoint procedures, leading to a 38% improvement in customer satisfaction.

Affiliations

  • Associate member of the Project Management Institute (PMI) with a focus on quality management for mechanical engineering projects.
  • Attended the yearly Quality Assurance Symposium, focusing on mechanical engineering best practices in Denver in 2023.
  • Completed a course in Acceptance Sampling Techniques with Ironclad Systems for use in mechanical product auditing.
  • Certified in Vendor Quality Auditing through process to assess and improve supplier processes.
  • Certified in Failure Mode and Effects Analysis (FMEA) methodology by Harbor & Co..
  • Member of the American National Standards Institute (ANSI) for the development of quality control standards in mechanical engineering.
  • Completed an extensive training program in Non-Destructive Testing (NDT) techniques, certified by method.
  • Member of the National Institute of Standards and Technology (NIST) Quality Assurance Program.
  • Attended 2024 Supplier Quality Management workshop, focusing on enhancing quality procedures with key suppliers.
  • Contributor to the Mechanical Engineering Division of the American Society of Mechanical Engineers (ASME), participating in quality assurance talks.

Certifications

  • CompTIA Security+
  • First Aid/CPR
  • Total Quality Management (TQM) Certification
  • Geometric Dimensioning & Tolerancing (GD&T) Certification
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ISO 9001:2015 Lead Auditor Certification
  • Lean Manufacturing Certification
  • Manufacturing Quality Management (MQM) Certification
  • Lean Six Sigma Black Belt Certification

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