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Skills

  • Coaching and mentoring
  • First Aid/CPR
  • Time management and prioritization
  • Human resources management
  • Process equipment
  • Employee retention strategies
  • Recruitment
  • Process improvement
  • Customer service
  • Team building

Work Experiences

  • By evaluating the effectiveness of process and initiative projects, I was able to increase profits.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Increased revenue while also effectively targeting new markets by executing project management and performance reporting.
  • Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every two years.
  • Oversaw the efficiency of team leadership and stakeholder engagement on method shift, supervising 15 employees.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Oversaw a successful turnaround that resulted in the elimination of over $14 in debt in 18 months.
  • Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits.
  • Created and implemented new policies to increase productivity and lower overall standard costs.

Summaries

  • Professional with exceptional sales, stakeholder engagement, and project management abilities.
  • Dedicated to providing excellent standard services and efficient conflict resolution.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • In developing policies, managing standard activities, and taking implemented, be strategic.
  • Veteran Facility General Manager with exceptional data analysis and workflow optimization abilities.
  • Well-versed in risk assessment and a stickler for deadlines.
  • Composed persona with a strong sense of motivation.
  • Accomplished Facility General Manager.
  • With 13 years of experience planning, leading, and improving quality assurance functions, I am an enthusiastic leader.
  • Facility General Manager with 4 years of successful quality assurance and process improvement experience.

Accomplishments

  • Played an instrumental role in securing Six Sigma, improving the organization's compliance with Miscellaneous environmental and safety regulations.
  • Liaised with external contractors and vendors for building refurbishments, ensuring all projects were completed on time, within scope, and under budgetary limits.
  • Spearheaded facility renovations to align with industry sustainability certifications, earning the company a CPA that lowered energy consumption by 50%.
  • Implemented a digital inventory management system, which increased stock tracking efficiency by 17%, reduced stockouts, and improved inventory accuracy.
  • Led crisis management efforts during system, minimizing operations downtime to 18 hours and ensuring employee safety.
  • Achieved 5% reduction in carbon footprint through strategic facility upgrades, including HVAC system optimizations and by integrating renewable energy sources.
  • Enhanced vendor relationships by renegotiating contracts, reducing equipment maintenance costs by 59% while improving service response time.
  • Created maintenance schedules and protocols that improved equipment reliability while cutting repair costs by 68% over the past 6 months.
  • Developed and oversaw preventative maintenance schedules, reducing equipment downtime by 19% and extending the lifecycle of critical assets.
  • Drove improved labor scheduling processes to align with fluctuating operational needs, reducing overtime costs by 82% and increasing workforce utilization.

Affiliations

  • Lions Club
  • Institute for Sustainable Infrastructure (ISI)
  • Institute of Real Estate Management (IREM)
  • Toastmasters
  • Occupational Safety and Health Administration (OSHA) Compliance Program
  • Society for Maintenance and Reliability Professionals (SMRP)
  • Energy Efficiency Certification for Facility Managers (EECFM)
  • National Association of Social Workers
  • Leadership in Energy and Environmental Design (LEED) Accredited Professional
  • Facilities Management Consulting Group (FMCG)

Certifications

  • City & Guilds Accredited Assessor – Safety Management Systems
  • Certified Maintenance and Reliability Professional (CMRP) – Society for Maintenance & Reliability Professionals (SMRP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Lean Facilities Management Certification
  • HVAC Excellence Professional Level Certification
  • Contract Management Certified Professional (CMCP)
  • OSHA 30-Hour General Industry Safety and Health Certification
  • Workplace Hazardous Materials Information System (WHMIS) Certification
  • First Aid/CPR Certified
  • LEED Accredited Professional (LEED AP) - category

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