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Skills

  • De-escalation techniques
  • Professional referral network
  • Motivational interviewing
  • Active listening and empathy
  • Problem resolution
  • Collaborative approaches in multidisciplinary teams
  • Mediation and crisis intervention
  • Customer service
  • Supervision
  • Team collaboration and leadership

Work Experiences

  • Achieved a 60% decrease in absenteeism.
  • Looked for industry trends on social media and through online sources.
  • Addressed process.
  • Achieved 81% satisfaction in evaluations.
  • Benefited 18 students through expanded services.
  • Achieved a 72% drop in reported stress levels among student attendees.
  • Aligned mental health goals with future aspirations.
  • Achieved a collective 65% improvement in emotional intelligence scores.
  • Achieved 32% improvement in academic performance.
  • Transported Workday to 18 months customer locations.

Summaries

  • Within Education and Training, senior Practicum Student Counselor and outstanding performer in risk assessment and process improvement.
  • Clear understanding of strategic planning and vendor management as well as cross-functional collaboration training.
  • Achieved a 84% improvement in students' academic performance.
  • Achieved a 48% improvement in services.
  • Dedicated Practicum Student Counselor with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • Achieved a reduction of 83% through targeted family involvement.
  • Exceptional at achieving the goals of the counseling program by providing students with preventative education, advocacy, mediation, and counseling.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • School Counselor with 15 years of experience providing group and individual counseling to help students succeed.
  • Boosted insight for outcomes with Salesforce.

Accomplishments

  • Led the design of a new mental health informational brochure, contributing to a 19% growth in student inquiries about services.
  • Developed comprehensive mental health resource documents that improved knowledge and awareness, reflected in a 69% decrease in crisis-level consultation needs.
  • Designed a group therapy program utilizing Cognitive Behavioral Therapy (CBT), which resulted in a 83% improvement in coping mechanisms for participants.
  • Received highly positive feedback for developing inclusive and trauma-informed counseling sessions, reflected in a 82% rise in counseling referrals.
  • Trained campus staff to handle psychological emergencies, resulting in 85% improvement in student outcomes after critical incidents.
  • Led group counseling sessions for students with common mental health issues, yielding a 29% rise in trust and group participation.
  • Developed and implemented mental health screenings during orientation, identifying high-risk students and securing immediate care for 13.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and facilitated a faculty training program on recognizing student mental health distress, leading to a 23% rise in early intervention.
  • Facilitated a peer mentoring program that led to a 45% decrease in academic distress among participants.

Affiliations

  • Local Chapter Member, American School Counselor Association (ASCA)
  • Psychological First Aid Certified (by standard)
  • Member, International Association for Suicide Prevention (IASP)
  • National Board for Certified Counselors (NBCC)
  • Rotary International
  • Association for Psychological Science (APS)
  • Association of Information Technology Professionals
  • Society for Counseling Psychology (APA Division 17)
  • Toastmasters
  • Member, Society for the Exploration of Psychotherapy Integration (SEPI)

Certifications

  • Certified Case Manager (CCM) - Commission for Case Manager Certification (CCMC)
  • Certified Public Accountant (CPA)
  • Family Therapy Certification - Vantage
  • CompTIA Network+
  • Certified Clinical Mental Health Counselor (CCMHC) - National Board for Certified Counselors
  • Play Therapy Certification (RPT) - Association for Play Therapy (APT)
  • Certified Anger Management Specialist (CAMS) – National Anger Management Association
  • Apple Certified Associate (ACA)
  • Certified Anxiety Treatment Professional (CATP) - Northwind
  • Applied Suicide Intervention Skills Training (ASIST) - LivingWorks

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