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Skills

  • Supervision & Training of Junior Staff
  • Customer Service & Stakeholder Relationship Management
  • Analytics and Reporting for Application Trends
  • Digital Communication Channels (Email, Chat, Social Media)
  • Creation of Student Engagement Programs
  • Student onboarding support
  • Analytical Thinking for Application Assessments
  • Team Collaboration & Cross-functional Coordination
  • Knowledge of Oregon Higher Education Regulations
  • Admissions Policy Interpretation & Compliance

Work Experiences

  • Accommodated up to 12 prospective students weekly.
  • Assisted with the distribution of admissions decisions.
  • Assisted in the development and implementation of new admissions guidelines, resulting in a 26% increase in application accuracy.
  • Contributed to a 53% increase in underrepresented student enrollment.
  • Analyzed admissions trends for the 2021 academic year.
  • Collaborated with the marketing team to create admissions brochures, resulting in 46% greater engagement at recruitment fairs.
  • Clarified admissions requirements.
  • Coordinated orientation events.
  • Attracted 11 attendees.
  • Conducted interviews with candidates as part of the admissions process.

Summaries

  • Coordinated recruitment events.
  • Collaborated across departments to streamline efforts.
  • Admissions Office Junior Specialist with extensive experience in managing scholarship data and reports, ensuring timely review processes for all applicants. Known for delivering strategic insights via data-driven reporting that enhances admissions planning.
  • Admissions Office Junior Specialist.
  • Compiled comprehensive reports for decision-makers.
  • Admissions Office Junior Specialist with significant expertise in organizing campus tours and orientation events for up to 14 students weekly. Proficient in CRM tools like procedure, resulting in seamless applicant tracking and communication processes.
  • Achieved 20% improved feedback scores.
  • Accomplished Admissions Office Junior Specialist.
  • Boosted application accuracy by 45% through updated guidelines.
  • Committed Admissions Office Junior Specialist with experience in training staff and developing student engagement programs. Designed and launched an ambassador initiative that increased prospective student engagement by 37%, driving application numbers up.

Accomplishments

  • Monitored and facilitated the accurate entry of academic data into Power BI, ensuring real-time tracking of student applications and admissions decisions.
  • Streamlined procedures for processing transfer applications, decreasing processing times by 28% days while maintaining high accuracy levels.
  • Assisted in the development of admissions training materials, ensuring new hires integrated more quickly and effectively into department operations.
  • Collaborated with the IT department to enhance the admissions database, resulting in an improved user experience that reduced applicant errors in the submission process by 39%.
  • Presented admissions statistics, trends, and results at 13 recruitment events for regional schools, successfully building stronger relationships with key high school counselors.
  • Utilized CRM and applicant tracking tools to follow up with prospective students, resulting in a 56% increase in application completion rates.
  • Implemented an efficient document filing system, improving document retrieval time by 82% and streamlining the daily workflow for the admissions team.
  • Supported the execution of diversity recruitment strategies, leading to a 38% increase in applications from first-generation college students.
  • Partnered with other departments to optimize cross-functional workflows, reducing time between admissions committee decisions and applicant notifications by 9 days.
  • Assisted with the distribution of admissions decisions, ensuring 100% accuracy and timely communication to over 17 applicants during the 2022 admissions cycle.

Affiliations

  • Member of the National School Counselors Association (NSCA) to strengthen connections with high school counselors for admissions outreach.
  • Volunteer experience with the Portland Higher Education Fair, developing outreach expertise to engage prospective students.
  • Completed Professional Development Series in Higher Education Admissions Procedures, offered by process.
  • Collaborated with the Society for College and University Planning (SCUP) to better align admissions processes with institutional strategic planning.
  • Completed OSHA in Student Recruitment and Retention Strategies, enhancing knowledge of admissions best practices.
  • Member of Student Affairs Administrators in Higher Education (NASPA) with a focus on admissions and enrollment trends.
  • Completed Event Planning Certification with standard, applying skills to organize effective campus orientations and recruitment events.
  • Certified in Data-Driven Admissions Processes by initiative, optimizing applicant analysis through advanced tools like method.
  • Collaborated with Campus Tour Coordinators Association, attending workshops to improve campus visit experiences for attendees.
  • Regular attendee of the Higher Education Marketing Conference, gaining insight into effective promotional strategies for student recruitment.

Certifications

  • Admissions Data & CRM Management Certification – process, 2024
  • Essentials of College Recruitment Management Certification – Northwind, 2016
  • Certificate in Higher Education CRM Automation – metric, 2020
  • Certified College Admissions Consultant (CCAC) – Lakeside Partners, 2024
  • Compliance in Higher Education Admissions Certification – process, 2016
  • Certified Admissions and Enrollment Professional (CAEP) – Vantage, 2017
  • Student Information System (SIS) Professional Certification – program, 2022
  • Advanced Enrollment and Retention Strategies Certification – process Continuing Education, Seattle, 2017
  • Supervision in Higher Education Certification – Ironclad Systems, 2017
  • Certified Career & College Readiness Counselor – Beacon Labs, 2022

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