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Skills

  • Developing automated test suites
  • Agile and Scrum Methodologies
  • API testing using Microsoft Excel
  • Communications
  • Automation script maintenance
  • Mobile app testing with QuickBooks
  • Defect lifecycle management
  • Budgets
  • Database validation using Jira
  • Prioritizing software defects

Work Experiences

  • Collaborated with Quality Assurance Software Programmer to establish test protocols that reduced failure rates in Microsoft Excel by 35%.
  • Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.
  • Avoided $4 in potential issues.
  • Analyzed software defects in Salesforce.
  • Planned and created test plans for process projects that used procedure and method technologies.
  • Collaborated with Quality Assurance Software Programmer to establish test protocols.
  • Created rigorous test cases for Adobe Creative Suite.
  • Coordinated a cross-functional bug triage system.
  • Designed performance benchmarking scenarios.
  • Communicated defect status to stakeholders.

Summaries

  • Collaborated with UX/UI teams.
  • Clear understanding of risk assessment and client relations as well as strategic planning training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with managers to solve key issues.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Conducted vulnerability assessments.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Awarded in 2023.
  • Achieved a reduction of 53%.
  • Collaborated with UX/UI teams to enhance product functionality, contributing to a 15% increase in customer satisfaction.

Accomplishments

  • Introduced risk-based prioritization for agile sprint cycles, which successfully reduced critical backlog issues by 27%.
  • Implemented a continuous integration/continuous deployment (CI/CD) pipeline with built-in automation testing, speeding up release times by 8 days.
  • Designed and implemented stress testing protocols to simulate production loads, resulting in the identification of 15 critical issues pre-launch.
  • Achieved OSHA, ensuring adherence to industry standards and improving overall testing processes for compliance and software quality.
  • Collaborated with team of 10 in the development of procedure.
  • Performed vulnerability assessments and penetration testing using ServiceNow, identifying and resolving 3 security vulnerabilities.
  • Developed performance testing strategies for large-scale distributed systems, improving system uptime by 78%.
  • Developed and maintained reusable automated test cases for optimization of the testing process, improving efficiency by 61%.
  • Worked closely with end-users to gather feedback and iteratively improve testing procedures, increasing user satisfaction by 30%.
  • Collaborated with metric to create automated test scripts using ServiceNow, improving test execution times by 73%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Association for Software Testing (AST)
  • Member of Women Who Code with an emphasis on QA Best Practices
  • International Council of Nurses
  • Embedded member in the DevOps Institute with a primary focus in CI/CD
  • Association for Computing Machinery (ACM)
  • Participant in the Annual Quality Assurance Conference held by Meridian in 2023
  • Society for Quality Assurance in Information Technology (SQAIT)
  • Affiliated with the American Society for Quality (ASQ) Software Division
  • International Association of Administrative Professionals

Certifications

  • Certified Mobile App Tester (CMAT) – Ironclad Systems
  • Oracle PL/SQL Developer Certified Associate by Oracle
  • Certified Ethical Hacker (CEH) - EC-Council
  • Project Management Professional (PMP)
  • Advanced Level Agile Technical Tester - Meridian
  • Lean Six Sigma Green Belt by Meridian
  • Python for Data Science and Machine Learning by Salesforce - Vantage
  • Certified Software Process Improvement Professional - Harbor & Co.
  • Advanced Test Automation Architect - Lakeside Partners
  • Google Professional Cloud DevOps Engineer by Google Cloud

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