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Skills

  • Collaborating with development teams
  • Root cause analysis
  • Business operations
  • Program equipment
  • Prioritizing software defects
  • API testing using Microsoft Excel
  • Relationship development
  • Risk-based testing
  • Organization
  • Budgets

Work Experiences

  • Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.
  • Created rigorous test cases for QuickBooks, achieving a 24% enhancement in bug identification.
  • Authored comprehensive test scripts for Adobe Creative Suite.
  • Collaborated with cross-functional teams.
  • Worked effectively with method and procedure departments on software defects and process issues, collaborating closely to develop innovative solutions.
  • Automated regression testing scripts using process that improved coverage by 54% and reduced manual testing by 18 hours.
  • Collaborated with the UX team.
  • Created rigorous test cases for Adobe Creative Suite.
  • Achieved a 23% improvement in efficiency.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.

Summaries

  • Achieved high test efficiency.
  • Certified in Six Sigma.
  • Achieved a reduction of 53%.
  • By implementing CI/CD pipelines and rigorous testing, reduced product delivery timelines for 9 key releases by 44%.
  • Comprehensive experience in automated testing strategies.
  • Collaborated with UX/UI teams.
  • Collaborated with managers to solve key issues.
  • Achieved 70% improvement.
  • Comprehensive experience in both manual and automated testing strategies, driving a 51% decrease in release defects.
  • Desire to apply skills to a new role at Ironclad Systems with room for advancement.

Accomplishments

  • Tracked and analyzed defect trends and provided weekly reports to leadership, resulting in a 79% reduction of customer-reported issues.
  • Authored comprehensive documentation and test plans for new features, decreasing team onboarding time by 8 days.
  • Resolved product issue through consumer testing.
  • Performed in-depth performance and load testing using Adobe Creative Suite, enabling a 72% reduction in server downtime during high traffic periods.
  • Worked closely with end-users to gather feedback and iteratively improve testing procedures, increasing user satisfaction by 30%.
  • Documented and resolved initiative which led to metric.
  • Developed performance testing strategies for large-scale distributed systems, improving system uptime by 78%.
  • Led development and implementation of a continuous testing framework using Jira, reducing defect leakage by 43%.
  • Reduced issue resolution time by 12 days by proactively working with developers to replicate and perform root cause analysis of defects.
  • Introduced scalable test automation infrastructure across multiple environments, achieving a 38% reduction in testing time.

Affiliations

  • Active contributor to the Open Source Testing Tools Community
  • Society for Quality Assurance in Information Technology (SQAIT)
  • Participant in the Annual Quality Assurance Conference held by Meridian in 2023
  • Participant in the International Conference on Software Testing, Verification, and Validation (ICST)
  • Certified in Software Testing Management by category
  • Member of the Cybersecurity and Quality Assurance Community under metric
  • Association for Computing Machinery
  • Certified ScrumMaster (CSM) through initiative
  • Toastmasters
  • Participation in Agile Alliance events and conferences (2016)

Certifications

  • Certified Jenkins Engineer (CJE) - Beacon Labs
  • CompTIA Network+
  • Salesforce
  • ISTQB Certified Tester Performance Testing (CT-PT)
  • CompTIA A+ Technician
  • Certified Tester Advanced Level (CTAL) - Test Analyst by Meridian
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Advanced Test Automation Architect - Lakeside Partners
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)

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