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Skills

  • Pricing strategy consultation
  • Customer service excellence
  • MS Office
  • Communications
  • Commercial lease negotiations
  • Lease agreement management
  • Organization
  • Client relationship management
  • Emerging Market Identification
  • Financial modeling for property valuation

Work Experiences

  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved a 54% growth in ROI.
  • Worked with mortgage companies to accurately determine clients' loan and mortgage options.
  • Provided strategic assistance to homeowners and homebuyers in the Raleigh metro area who were looking to buy or sell residential properties.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Achieved 82% higher ROI for initial investors.
  • Looked for industry trends on social media and through online sources.
  • Drafted contracts for purchases, sales, and metric workers for home repairs before move-ins and final steps.
  • Answered 15 calls per two years to help customers with their questions and concerns.
  • Achieved 45% sales growth in the Phoenix market.

Summaries

  • Commercial real estate specialist adept at managing multi-region property portfolios valued at over $9, with consistent success in long-term tenant retention.
  • Closed deals at or above listing prices.
  • Assisted clients in obtaining higher returns.
  • Assisted in negotiations.
  • Costs were consistently reduced while profits were increased.
  • Strengths in cross-functional collaboration and budget management backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Miscellaneous, senior Real Estate Representative and outstanding performer in process improvement and project management.
  • Commercial real estate specialist.
  • Consistently exceeded sales targets by 44%.

Accomplishments

  • Expanded real estate service offerings by incorporating commercial property management, driving 22% increase in new contracts.
  • Optimized social media advertising campaigns, resulting in 37% more property showings and an increase in lead quality.
  • Identified market trends and advised clients on prime investment opportunities, leading to 31% higher returns.
  • Led marketing efforts for high-end properties, resulting in securing buyers 11 days faster than the market average.
  • Drafted and reviewed commercial lease agreements for 2 properties, ensuring compliance with all local regulations.
  • Improved client retention rate by 76% through development of personalized follow-up and relationship-building strategies.
  • Streamlined client onboarding process, reducing onboarding times by 3 days, and increasing client satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created and executed a digital marketing strategy, resulting in a 23% increase in property viewings and inquiries within the past year.
  • Generated comprehensive reports and presentations on property market trends for senior management, influencing real estate strategies for 17 fiscal years.

Affiliations

  • Building Owners and Managers Association International (BOMA)
  • National Association of Corporate Real Estate Executives (NACORE)
  • American Medical Informatics Association
  • Land Use and Development Council (LUDC)
  • Society of Industrial and Office Realtors (SIOR)
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • National Association of Commercial Property Owners (NACPO)
  • Real Estate Educators Association (REEA)

Certifications

  • Certified International Property Specialist (CIPS)
  • Real Estate Salesperson License - Illinois
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Certified Building Operator (CBO)
  • SHRM Certified Professional (SHRM-CP)
  • At Home with Diversity (AHWD®) Certification
  • Real Estate Risk Management Certification
  • Google Certified Professional Cloud Architect
  • Seniors Real Estate Specialist® (SRES®)

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