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Skills

  • Pricing strategy consultation
  • Property closing coordination
  • Client relationship management
  • Revenue generation
  • Commercial property management
  • Sales pipeline development
  • Customer service
  • Budgets
  • Team management
  • Relationship development

Work Experiences

  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Based recommendations on current market data.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw scheduled meetings to ensure that both buyers and sellers were satisfied and that transactions went smoothly.
  • Acted as a liaison between buyers and sellers for over 11 homes in two years, resulting in sales of over $6.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Addressed buyer concerns.
  • Achieved collective sales goals by 85% ahead of schedule.

Summaries

  • Achieved consistently high NPS scores of system or above.
  • Accomplished in residential property management.
  • Addressed unique needs in each transaction.
  • Advised investors on emerging markets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of client relations and project management as well as data analysis training.
  • Real Estate Representative is a multi-talented Real Estate Representative who is consistently rewarded for planning and operational improvements.
  • Achieved valuation accuracy within 53% of final sale price.
  • Assisted in negotiations.
  • Achieved successful property acquisitions at market rates.

Accomplishments

  • Reduced the average time on the market for listed properties by 35% through innovative advertising and home presentation strategies.
  • Generated comprehensive reports and presentations on property market trends for senior management, influencing real estate strategies for 17 fiscal years.
  • Mentored and trained new Real Estate Representatives, leading to an increase in team performance by 35%.
  • Led the expansion of corporate real estate holdings into the Raleigh region, capturing 45% of market share within two years.
  • Resolved product issue through consumer testing.
  • Led marketing efforts for high-end properties, resulting in securing buyers 11 days faster than the market average.
  • Implemented client acquisition strategies that reduced cost-per-client by 63% while increasing overall customer satisfaction ratings.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained and supervised a team of 2 Real Estate Representatives, increasing sales productivity and revenue by 31%.
  • Achieved consistent top ranking within the company’s sales division, closing over 17 deals annually.

Affiliations

  • Local Chamber of Commerce Phoenix
  • American Society of Real Estate Counselors (ASREC)
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Certified Residential Specialist (CRS) Designation
  • Building Owners and Managers Association International (BOMA)
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Institute of Real Estate Management (IREM)
  • State Real Estate Commission of Phoenix

Certifications

  • Certified Residential Specialist (CRS)
  • Land Consultant (ALC) Certification
  • Accredited Buyer’s Representative (ABR)
  • Real Estate Negotiation Expert (RENE)
  • Fair Housing Certification (FHC)
  • CompTIA Network+
  • Real Estate Marketing and Advertising Strategies Certification
  • Certified International Property Specialist (CIPS)
  • Real Estate Digital Marketing Certificate (REDM)
  • Certified Leasing Specialist (CLS)

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