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Skills

  • Product market analysis
  • Trained in consumer marketing
  • Time management and prioritization
  • Churn rate reduction
  • Account margin optimization
  • Customer Retention Strategy
  • Extensive personal network
  • Strategic planning
  • Accomplished manager
  • Agile project management

Work Experiences

  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 16%.
  • Increased market penetration and sales figures by 12% by leveraging supplier relationships and personally overseeing negotiations.
  • Hired 17 sales representatives over a 18 months period.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Cut costs by 9% through client and distributor price negotiations.
  • Increased sales revenues to $11 for system services by utilizing effective negotiating skills.

Summaries

  • Successful Sales Manager with 15 years of experience in developing and increasing procedure sales.
  • Achieved 70% client retention.
  • Accomplished Manager of National Accounts driven to lead sales teams to achieve record-setting revenue gains. Manage 17+ accounts, generating more than $9 in revenue per three years.
  • Aligned internal teams.
  • Manager of National Accounts is a multi-talented Manager of National Accounts who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Manager of National Accounts with 4 years of successful budget management and strategic planning experience.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Accomplished growth within 2023.

Accomplishments

  • Conducted year-over-year analysis of account profitability, identifying opportunities that drove a 43% improvement in margins.
  • Led a team of 15, implementing new KPIs that improved overall team productivity by 56%.
  • Streamlined key account reporting mechanisms, cutting administrative labor by 15 hours monthly.
  • Successfully managed a budget of $169,000 allocated to national account growth initiatives, delivering a 67% ROI.
  • Established cross-functional collaboration between sales, marketing, and finance to boost national account revenues by 49% over 18 months.
  • Initiated risk mitigation strategies, decreasing operational bottlenecks by 48% while maintaining national account success.
  • Championed customer retention initiatives, resulting in a 23% upswing in repeat business from major national accounts.
  • Achieved top national sales rankings for 2016 through strategic targeting and relationship-building with key accounts.
  • Documented and resolved process which led to procedure.
  • Developed and delivered national sales training to 2 account managers, leading to a 56% increase in deal closure rates.

Affiliations

  • National Association of Sales Professionals (NASP) – Active member focusing on sales leadership strategies and best practices.
  • Association of Account Management Professionals (AAMP) – Member, learning best practices for managing and growing national accounts.
  • Association for Strategic Planning (ASP) – Engaged in thought leadership initiatives around long-term sales strategies and pricing model development.
  • American Marketing Association (AMA) – Participated in discussions on national marketing trends and effective account management.
  • Rotary International
  • Association for Managers of Innovation (AMI) – Engaged in regular networking events to share innovative business solutions for account management.
  • National Sales Network (NSN) – Participated in keynote sessions revolving around diversity in sales performance and cross-industry best practices.
  • American Marketing Association
  • Professional Pricing Society (PPS) – Engaged with industry experts to analyze effective pricing models for competitive markets.
  • Toastmasters

Certifications

  • CompTIA A+ Technician
  • ServSafe
  • Data-Driven Decision Making for Business Leaders – category
  • Google Analytics Certification
  • Advanced Negotiation Skills Certification – initiative
  • Financial Risk Manager (FRM) - Global Association of Risk Professionals (GARP)
  • Customer Success Manager (CSM) Certification Cedar Works
  • Certified Sales Compensation Professional (CSCP)
  • Lean Six Sigma Black Belt for Sales Process Optimization – Summit Group
  • Certified Sales Leadership Professional (CSLP) - metric

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