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Skills

  • Direct sales
  • Cross-functional team collaboration
  • B to B sales
  • Data-driven decision making
  • Time management and prioritization
  • Account margin optimization
  • Pricing model customization
  • Sales processes
  • Analytical problem solver
  • National sales strategy development

Work Experiences

  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Developed and implemented new online marketing strategies that resulted in a 18% increase in sales.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Implemented new inventory management procedures that reduced product theft by 7% in several months.
  • Made recommendations to improve brand effectiveness and product benefits, which resulted in 4 long-term accounts being secured in several months.
  • Increased market penetration and sales figures by 12% by leveraging supplier relationships and personally overseeing negotiations.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Met sales and service targets of $11 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Established long-term business growth by building relationships with customers and the community.

Summaries

  • Accomplished sales professional.
  • Achieved 65% growth in key territories.
  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Clear understanding of data analysis and risk assessment as well as process improvement training.
  • Aligned internal teams.
  • Accomplished Manager of National Accounts driven to lead sales teams to achieve record-setting revenue gains. Manage 17+ accounts, generating more than $9 in revenue per three years.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to streamlining processes while maximizing employee potential.

Accomplishments

  • Optimized client communications protocols, leading to a 84% improvement in client retention year-over-year.
  • Negotiated multi-million dollar contracts with top-tier national accounts, securing contracts valued at $86,000 annually.
  • Led quarterly account strategy meetings, improving client transparency and net promoter scores by 30% across all national accounts.
  • Built strong relationships with key decision makers, resulting in repeat business transactions growing by 74% annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully managed a budget of $169,000 allocated to national account growth initiatives, delivering a 67% ROI.
  • Conducted year-over-year analysis of account profitability, identifying opportunities that drove a 43% improvement in margins.
  • Established cross-functional collaboration between sales, marketing, and finance to boost national account revenues by 49% over 18 months.
  • Achieved 61% growth in revenue from cross-selling to existing national client base by promoting value-added services.
  • Facilitated a data-driven strategy framework, achieving a 75% reduction in budget overruns on national account contracts.

Affiliations

  • American Society of Safety Professionals
  • The Strategic Account Management Association (SAMA) – Advanced member focusing on best strategies for managing large national accounts.
  • International Council of Nurses
  • Global Strategic Management Institute (GSMI) – Focused on adoptive market strategies and trends applicable to national account growth.
  • Association of Account Management Professionals (AAMP) – Member, learning best practices for managing and growing national accounts.
  • Freemason
  • National Retail Federation (NRF) – Member, contributing to advocacy efforts related to retail sales strategies and operations best practices.
  • American Medical Informatics Association
  • Project Management Institute
  • Professional Pricing Society (PPS) – Engaged with industry experts to analyze effective pricing models for competitive markets.

Certifications

  • HubSpot Sales Software Certification
  • Certified Professional Sales Leader (CPSL) – system
  • Financial Risk Manager (FRM) - Global Association of Risk Professionals (GARP)
  • Risks and Controls Certification for Credit Management – system
  • National Account Management Certification – Ironclad Systems
  • Certified Sales Compensation Professional (CSCP)
  • Advanced Certified ScrumMaster (A-CSM) – system
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Six Sigma Green Belt - Brightline

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