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Skills

  • Experience with HL7 standards
  • Experience with Tableau for data retrieval
  • Change management in medical record systems
  • Electronic Health Record (EHR) management
  • Operational improvement
  • Communications
  • CPT coding expertise
  • Customer service
  • EMR system optimization
  • Program equipment

Work Experiences

  • Audited patient medical records.
  • Assisted in writing policies for medical record corrections that reduced response time to compliance inquiries by 70%.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Collaborated with billing and coding departments to improve record accuracy, reducing billing discrepancies by 66%.
  • Conducted post-implementation monitoring of new documentation tools.
  • Assisted in writing policies for medical record corrections.
  • Collaborated with compliance officers to identify and address documentation shortcomings ahead of program evaluations, improving pass rates by 47%.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Conducted 4 reviews.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 15 hours.

Summaries

  • Committed to improving patient care.
  • Collaborative Medical Records Field Reviewer.
  • Accomplished in healthcare regulatory compliance.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Collaborated with cross-functional teams.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Consistently recognized for balancing accuracy and efficiency, ensuring timely submission of audit findings for state and federal healthcare compliance within strict deadlines.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in healthcare regulatory compliance with a specialization in ICD-10 coding and HIPAA regulations, reducing billing discrepancies by 69%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Assisted in the development of HIPAA-compliant workflows that reduced unauthorized access incidents by 33% at Beacon Labs.
  • Improved turnaround time for medical data entries by several months, streamlining processes through the integration of Microsoft Excel in record-keeping systems.
  • Developed training material for 12 new hires on CDI best practices and record accuracy, leading to a 22% increase in competency.
  • Authored and executed departmental policies on medical record confidentiality, resulting in a reduction of HIPAA violations by 82% within several months.
  • Collaborated with team of 2 in the development of system.
  • Successfully implemented ICD-10 documentation standards which contributed to securing program for Brightline.
  • Trained and supervised incoming record reviewers, improving new hire coding proficiency by 45% within their first 18 months.
  • Collected, reviewed, and verified over 10 medical charts for accuracy and completeness during health information audits.
  • Performed routine internal audits on over 8 patient records monthly, achieving a 56% accuracy rating.
  • Contributed to a significant reduction in coding errors by initiating targeted training sessions on CPT codes for clinical staff.

Affiliations

  • National Association of Social Workers
  • Project Management Institute (PMI) – Healthcare Focus Group
  • Training program in Healthcare Compliance through Georgia Department
  • Healthcare Information and Management Systems Society (HIMSS)
  • Certified Inpatient Coder (CIC) through Brightline
  • Institute of Health Records and Information Management (IHRIM)
  • Project Management Institute
  • Association of Information Technology Professionals
  • Health Level Seven International (HL7)
  • Affiliation with Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)

Certifications

  • CompTIA Network+
  • Certified Professional Coder (CPC)
  • Certified Clinical Research Professional (CCRP)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Coding Specialist (CCS)
  • Certified in Healthcare Documentation (CHDS)
  • Certified in Healthcare Compliance (CHC)
  • Certified Billing and Coding Specialist (CBCS)
  • Certified Information Systems Security Professional – Healthcare (CISSP-Healthcare)
  • Salesforce

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