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Skills

  • Customer service
  • Benefits Negotiation and Management
  • Team building
  • Employee retention strategy
  • Compensation structure optimization
  • Conflict resolution and mediation
  • Labor negotiations
  • First Aid/CPR
  • Organization
  • Data-driven decision-making in HR

Work Experiences

  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Achieved results within 2020.
  • Advised on restructuring initiatives that achieved a 29% reduction in labor costs without negatively impacting employee morale.
  • Achieved results within 3 months.
  • Achieved a 64% reduction in policy violations.
  • Analyzed employee feedback data from annual surveys, leading to improvements in workplace satisfaction scores by 60%.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.

Summaries

  • Assistant Personnel Manager credited with a 41% reduction in turnover through the implementation of successful employee engagement programs.
  • Clear understanding of budget management and cross-functional collaboration as well as process improvement training.
  • Within Human Resources, senior Assistant Personnel Manager and outstanding performer in process improvement and cross-functional collaboration.
  • Adept at creating HR tracking systems.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Achieved 64% improvement within three years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved results over 9 years.
  • Achieved a 83% increase in employee compliance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.

Accomplishments

  • Championed initiatives to streamline internal communication through an upgraded HR support center, reducing response times by 40%.
  • Monitored and improved turnover rates through comprehensive exit interview analysis, resulting in a 27% turnover reduction.
  • Collaborated with team of 3 in the development of program.
  • Enhanced employee engagement by introducing new wellness programs, improving workplace satisfaction ratings by 20% in 2024.
  • Redesigned HR reporting structures that increased leadership’s access to real-time data, improving decision-making by 45%.
  • Spearheaded a labor cost reduction program that saved approximately $$146,000 annually without any workforce reduction.
  • Optimized HR workflows by implementing new software, leading to a 36% reduction in administrative processing time.
  • Created and facilitated professional development workshops that led to 18 promotions within the team over 5 months.
  • Efficiently partnered with external vendors to automate payroll processes, reducing payroll-related discrepancies by 76%.
  • Introduced metrics-based performance evaluation systems, improving department KPIs by 39% in 2015.

Affiliations

  • Global HRD Conference Attendee
  • Jaycees
  • National Association for Personnel Services (NAPS)
  • International Council of Nurses
  • Strategic HR Business Partner (sHRBP)
  • American Society of Safety Professionals
  • Human Capital Institute (HCI)
  • Certified Compensation Professional (CCP)
  • CHRO Governance & Leadership Program
  • Lions Club

Certifications

  • HR Technology and System Implementation Specialist Power BI
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • HRCI Senior Professional in Human Resources (SPHR)
  • Employee Retention Specialist Certification
  • Lean Six Sigma White Belt Certification
  • Certified Professional in Learning and Performance (CPLP)
  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)

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