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Skills

  • Patient-focused care
  • Data entry
  • Medical office administration
  • Dementia and Alzheimer's knowledge
  • Recording vital signs
  • Outpatient care
  • Conducting intakes
  • Patient outcome improvement through comprehensive care planning
  • Management of controlled substances inventory
  • Multidisciplinary collaboration for care planning

Work Experiences

  • Achieved Employee of the Year for excellence in patient care.
  • Achieved zero discrepancies in DEA audits.
  • Accurately administered scheduled narcotic dosages under strict facility guidelines, ensuring zero discrepancies in DEA audits.
  • Achieved a success rate of 84%.
  • Assisted in reviewing medication carts.
  • Assisted in the onboarding of new staff.
  • Administered PRN medications on schedule, effectively managing acute patient needs for pain relief and anxiety with a reporting accuracy of 100%.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.
  • Assisted with hydration.
  • Cleaned and sterilized equipment to reduce the risk of patient infection and cross-contamination.

Summaries

  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Achieved a 42% success rate in life-saving interventions.
  • Accomplished Medication Aide.
  • Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled.
  • Advanced Certified Medication Aide is a multi-talented Advanced Certified Medication Aide who is consistently rewarded for planning and operational improvements.
  • Achieved excellence in medication management.
  • Accomplished in the coordination of medication schedules for 14 residents, ensuring accurate and consistent drug administration across round-the-clock shifts.
  • Bilingual multi-tasker committed to assisting team goals in order to provide high-quality care.
  • Within Healthcare, senior Advanced Certified Medication Aide and outstanding performer in client relations and team leadership.
  • Achieved 100% reporting accuracy.

Accomplishments

  • Documented and resolved method which led to system.
  • Directed patient care meetings with residents and families, ensuring clear communication and understanding in 76% of cases.
  • Monitored and evaluated patient vital signs post-medication, resulting in early interventions and improved outcomes in 33% of cases.
  • Enhanced department compliance with medication storage protocols, ensuring 100% adherence to state regulatory guidelines.
  • Achieved 100% compliance in administering over 12 medications daily, leading to zero adverse drug events.
  • Trained 17 new staff members on proper medication administration protocols, improving overall team efficiency by 27%.
  • Led a quality assurance project that resulted in reducing missed or incorrect dose events by 17% within one year.
  • Completed Scrum Master to stay current on medication aide practices and advanced pharmacology.
  • Improved incident reporting turnaround by 68% through timely documentation and follow-ups via Tableau.
  • Led initiative to improve medication reconciliation accuracy, reducing adverse reactions by 61% at patient transitions of care.

Affiliations

  • International Association of Administrative Professionals
  • Society of Women Engineers
  • National Association of Social Workers
  • State Board of Nursing Continuing Education Committee Phoenix
  • Hospice and Palliative Nurses Association (HPNA)
  • Medication Therapy Management (MTM) Certification
  • American Nurses Association (ANA)
  • National Center for Assisted Living (NCAL)
  • National Association of Directors of Nursing Administration in Long-Term Care (NADONA)
  • National Council of Certified Dementia Practitioners (NCCDP)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Medication Aide (CMA) - Lakeside Partners
  • Pharmacology Course for Medication Aides – Harbor & Co.
  • Certified Medical Assistant (CMA) – Vantage
  • Cisco Certified Network Associate (CCNA)
  • Certified Member Assistance Professional (CMAP)
  • Apple Certified Associate (ACA)
  • Certified Developmental Disabilities Medication Aide (DDMA)
  • Certification in Electronic Health Records (EHR)– Jira
  • Microsoft Certified Systems Engineer (MCSE)

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