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Skills

  • Contract Management
  • Product development
  • Cost reduction strategies
  • Operational analysis
  • Operational improvement
  • Process improvement
  • Cross-functional team leadership
  • Team management
  • Supervision
  • Employee reviews

Work Experiences

  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Trained, coached and mentored staff to support smooth adoption of new standard program.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Meticulously reported issues to higher management, which resulted in program.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 17%.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Achieved 46% faster processing times.
  • Played a key role in organizational transformation and implementation, and I was a part of a number of large-scale corporate restructurings that were successful.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.

Summaries

  • Known for leading category employees to complete process tasks and for success in framework industries.
  • Strong track record of developing precise and targeted business operations plans, managing process areas, evaluating performance, and implementing change.
  • Optimize long-term success by effectively balancing targets with resources.
  • Professional with exceptional sales, budget management, and team leadership abilities.
  • Achieved a 60% on-time delivery rate.
  • Strengths in performance reporting and project management backed up by Miscellaneous training.
  • Develop strategic business partnerships and relationships.
  • Achieved 19% faster response times.
  • Achieved 27% reduction of project downtime.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Developed weekly performance dashboards for product, allowing real-time tracking of key operational metrics.
  • Developed and implemented financial reporting systems for tracking operational performance metrics, resulting in $2 saved annually.
  • Documented and resolved framework which led to standard.
  • Led a change management initiative, successfully transitioning 3 teams to new operational procedures with minimal downtime.
  • Led implementation of operational KPIs that increased accountability and resulted in 68% higher team efficiency.
  • Assisted in managing a departmental budget of $3, reducing monthly spend by 59% through detailed financial analysis.
  • Trained 18+ employees on new company workflows, ensuring 44% adherence to updated standards.
  • Collaborated with team of 8 in the development of procedure.
  • Conducted time-motion studies, resulting in process improvements that saved 5 labor hours weekly.
  • Investigated and resolved workflow bottlenecks, improving overall department output by 17%.

Affiliations

  • Business Continuity Institute (BCI) Membership
  • American Marketing Association
  • Institute for Supply Management (ISM)
  • Association of Information Technology Professionals
  • Six Sigma Certification via Brightline
  • Certified Supply Chain Professional (CSCP) Certification through APICS
  • National Institute of Standards and Technology (NIST) Membership
  • International Association of Administrative Professionals
  • Certification in Total Quality Management (TQM) through Vantage
  • Society of Maintenance and Reliability Professionals (SMRP)

Certifications

  • Conflict Resolution and Negotiation Skills Certificate
  • Customer Service Excellence Certification by Brightline
  • Global Logistics Specialist (GLS)
  • CompTIA A+ Technician
  • APICS Certified Supply Chain Operations Reference-Professional (SCOR-P)
  • Kaizen Implementation Expert Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Salesforce
  • ISO 9001:2015 Quality Lead Auditor Certification

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