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Skills

  • DOT compliance
  • Relationship development
  • Fleet tracking systems (QuickBooks, HubSpot)
  • Fleet insurance risk analysis
  • Locating VINs
  • Customer service
  • Data analysis using fleet management software
  • Organization
  • Fleet operator safety training
  • Data-driven decision making

Work Experiences

  • Achieved significant reduction in operational costs.
  • Handled customer complaints professionally, gathering all necessary information to make informed decisions and resolve issues.
  • Collaborated with in-house technicians.
  • Removed and unloaded packages for customer deliveries from standard trucks with extreme caution to avoid damage to the goods.
  • Demonstrated safe driving by adhering to all regulations and safety procedures, resulting in zero accidents over the course of three years.
  • Achieved a 15% reduction in fleet accidents year-over-year.
  • Aligned strategy with budget goals.
  • Sent invoices, collected payments, and reconciled accounts with shippers every day.
  • Used metric and system equipment to load and unload vehicles and secure items for long road trips.
  • Used my well-honed negotiating skills to secure cost-effective category equipment pricing.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 20% improvement in operational efficiency.
  • Accomplished Fleet Specialist with expertise in optimizing vehicle lifecycles, fuel procurement processes, and maintenance schedules, contributing to a $17 savings in annual costs.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished Fleet Specialist offering a successful track record in optimizing maintenance documentation and compliance, meeting Lean standards with zero penalties.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Analyzed fuel consumption and vehicle downtime.
  • Aligned with regional compliance requirements.

Accomplishments

  • Collaborated with team of 4 in the development of system.
  • Established communication protocols with drivers, leading to 78% increase in timely maintenance reporting and prevention of major breakdowns.
  • Monitored and controlled fuel spending, reducing fuel consumption by 33% and contributing to annual savings of $10.
  • Led safety compliance initiatives, ensuring that 8 vehicles in the fleet passed annual safety inspections in 2016 with zero citations.
  • Secured long-term fuel procurement contracts that resulted in annual savings of 29% on fuel costs.
  • Provided risk analysis for fleet insurance renewals, recommending a policy that saved $4 annually while maintaining adequate coverage.
  • Conducted comprehensive fleet audits that resulted in OSHA compliance, saving the company $12 in potential regulatory fines.
  • Identified inefficiencies in fleet routes, implementing changes that improved delivery speed and vehicle efficiency by 54%.
  • Enhanced team productivity by implementing standardized fleet management procedures, increasing operational efficiency by 23%.
  • Developed a vehicle tracking system that reduced unauthorized vehicle use by 49%, improving operational efficiency.

Affiliations

  • Fleet Management Weekly Advisory Board
  • American Marketing Association
  • National Conference of State Fleet Administrators (NCSFA)
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • EV100 Climate Group Member
  • Freemason
  • Society of Automotive Engineers (SAE) International
  • Corporate Fleet Manager Certification from Fleet Academy
  • Fleet Safety Conference Speaker

Certifications

  • Project Management Professional (PMP)
  • Certified in Corporate Sustainability Initiatives
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • EV Fleet Adoption and Strategy Course - system
  • Certification in Fleet Accident Prevention Strategies
  • CompTIA Network+
  • Certified Automotive Fleet Manager (CAFM)
  • Microsoft Certified Systems Engineer (MCSE)

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