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Skills

  • Budget Management and Cost Control
  • Budgeting
  • Business operations
  • Marketing and advertising
  • Campaign management
  • Portfolio Management
  • Project organization
  • Stakeholder management
  • Churn reduction initiatives
  • Sales Enablement

Work Experiences

  • Presentations, trend reports, kitted assets, and product data sheets were among the creative sales tools I developed.
  • Coordinated marketing, sales, and IT processes to align activities with corporate goals.
  • Achieved a 16% boost in customer satisfaction scores.
  • Compiled product, market, and customer data to forecast accurate sales and profit projections.
  • Achieved Outstanding Service Award recognition for Best Product Team of 2019.
  • Implemented optimal sales strategies for the Portland market in order to meet commercial objectives.
  • Aligned product development milestones with regulatory requirements.
  • Accomplished in the first 4 weeks post-launch.
  • Aligned with global business objectives.
  • Implemented marketing strategies that resulted in a customer base growth of 9%.

Summaries

  • Leader who is articulate and driven, as well as having a high level of energy and an engaging personality.
  • Market research, plan optimization, and viral content creation are all areas of expertise.
  • Within Miscellaneous, senior Global Product Manager and outstanding performer in client relations and workflow optimization.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Performance-driven Marketing Manager skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.
  • Analytical and results-driven Global Product Manager with expertise in go-to-market strategy and competitive analysis, boosting market share by 26% in Raleigh.
  • Adaptable Global Product Manager.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Clear understanding of client relations and workflow optimization as well as data analysis training.
  • Adaptable Global Product Manager with extensive experience in risk and budget management, overseeing product development worth $8 and achieving cost savings of 77% without compromising performance.

Accomplishments

  • Ran A/B testing that optimized key features leading to 36% improvement in user satisfaction metrics and conversion rates.
  • Aligned Workday's design updates with broader corporate sustainability goals, winning the Employee of the Year for environmental innovation in 2019.
  • Introduced customer-centric development practices, minimizing feature bloat and achieving an 4 reduction in unnecessary development costs.
  • Drove collaboration between engineering, marketing, and sales teams to ensure alignment on product vision, resulting in launch success and 28% sales target overachievement in 2021.
  • Orchestrated global pricing strategy for system, leading to a 40% increase in profit margins and improved market competitiveness.
  • Analyzed competitor product offerings and functionality gaps, driving the development of 7 new innovations that led to a 52% reduction in customer churn.
  • Facilitated sales enablement programs that drove Power BI adoption across 14 global markets, leading to accelerated sales cycles and a 11 revenue uplift.
  • Led the global launch of Workday, achieving 85% market penetration within 8 months.
  • Pioneered a change management plan that reduced transition resistance during product updates resulting in continuous adoption improvement and a 68% reduction in customer churn.
  • Managed product lifecycle from concept to end-of-life, leading to optimized portfolio which contributed to 15 in cost savings.

Affiliations

  • European Marketing and Management Association (EMMA)
  • Certified Chief Product Manager (CCPM)
  • Society of Women Engineers
  • Sales and Marketing Executives International (SMEI)
  • American Marketing Association
  • Rotary International
  • Agile Alliance
  • The ADVANTAGE Network for Global Product Management
  • Association for Computing Machinery
  • International Business Development Institute (IBDI)

Certifications

  • Data-Driven Product Management Certification - Product School - 2020
  • DigiCert Product Manager Certification - Digital Product Manager by Pragmatic Institute - 2018
  • Certified Sales Enablement Professional (CSEP), Sales Enablement Society - 2019
  • First Aid/CPR Certified
  • Google Analytics Certified Professional - Google, 2018
  • Product Strategy for Business Leaders Certification - Harvard Business School Online - 2022
  • Certified Go-to-Market Manager - Pragmatic Institute - 2015
  • Customer Experience Management Certification - CXPA - 2017
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)

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