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Skills

  • Internal auditing
  • Operations management
  • Excel in standard
  • CRM Systems
  • Multi-Task Management
  • Territory Sales Experience
  • Relationship development
  • Excellent communication
  • AR/AP
  • Business Administration

Work Experiences

  • Conducted market research presentations for system, resulting in the successful launch of Jira that exceeded sales goals by 19%.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Oversaw a complex annual meeting with 5 presenters, 12 international attendees, and a $7 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Achieved cost reductions of 75%.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Conducted analyses for executive decision making.
  • Achieved Top Performer for flawless execution.
  • Achieved Top Performer recognition.
  • Created multi-threaded admin web applications based on initiative.
  • Achieved a performance review turnaround reduction of 70%.

Summaries

  • Customer-focused Sales Representative with 13 years of experience solving problems for clients.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Strongly committed to customer satisfaction, teamwork, and service excellence.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Data analysis and risk assessment are tasks that I am uniquely qualified to perform.
  • Executive Associate is a smooth and efficient Executive Associate who has experience improving executive productivity and business operations.
  • Costs were consistently reduced while profits were increased.
  • Motivated Executive Associate with experience managing large-scale projects, including budgeting and administration.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.

Accomplishments

  • Coordinated logistics for a major business trip across method, ensuring complete alignment with executive schedules while cutting travel costs by 42%.
  • Implemented a new digital expense management system, reducing processing time by 72% and increasing budget accuracy.
  • Managed executive-level recruitment and onboarding, reducing average time-to-hire for senior positions by 21% over a period of several months.
  • Managing vendor relationships, negotiated contracts that resulted in $229,000 savings annually while maintaining service quality.
  • Redesigned department onboarding processes, reducing new hire training times by 51% and increasing early productivity levels.
  • Implemented new financial reporting structures, reducing monthly reporting errors by 78% and improving budgeting accuracy.
  • Assisted C-Suite leadership in achieving metric, including department heads from initiative, ensuring strategic alignment throughout project lifecycle.
  • Documented and resolved process which led to framework.
  • Authored and ensured compliance with confidential document handling protocols, leading to zero breaches across 18 audits.
  • Developed performance review system for administrative personnel, reducing turnaround time by 40% while improving feedback quality.

Affiliations

  • International Council of Nurses
  • Certified Meeting Planner (CMP) Credential
  • Freemason
  • Association of Information Technology Professionals
  • Society of Corporate Secretaries and Governance Professionals
  • Member, Professional Administrative Leadership Group
  • Member, Business Communicators Association
  • National Business Officers Association (NBOA)
  • Executive Women’s Leadership Forum
  • American Medical Informatics Association

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • HubSpot CRM Certification by HubSpot Academy
  • Certified Information Systems Manager (CISM) by ISACA
  • Change Management Practitioner by PROSCI
  • Cisco Certified Internetwork Expert (CCIE)
  • Emotional Intelligence (EQ) Certification by Vantage
  • Certified Communication Professional (CCP) by Institute for Public Relations
  • Certified Associate in Project Management (CAPM)® by Project Management Institute (PMI)
  • Google Certified Professional Cloud Architect

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