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Skills

  • Organization
  • Emergency situation management
  • Advanced avionics systems operation
  • Regulatory compliance
  • Customer relationship management (CRM) tools
  • Crew resource management
  • Log updating
  • Communications
  • Direct communication with air traffic control
  • Relationship development

Work Experiences

  • Analyzed fuel consumption data.
  • Applied fuel consumption data.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Answered 18 calls per the past year to help customers with their questions and concerns.
  • Coordinated with maintenance teams.
  • I've flown in procedure, program, and system aircraft for more than 15 hours.
  • Conducted regular inspections.
  • Ensured that method, initiative, and metric requirements were met for each flight.
  • Collected fuel consumption data.

Summaries

  • Within Miscellaneous, senior Charter Pilot and outstanding performer in data analysis and risk assessment.
  • Continuous improvement of company procedures.
  • Charter Pilot with a track record of successful emergency handling.
  • Completed over 18 international flights.
  • Costs were consistently reduced while profits were increased.
  • Experienced in managing long-distance and location-based charter routes.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Charter Pilot with a strong focus on client confidentiality, managing sensitive flights with extreme discretion and ensuring privacy protocols are meticulously followed.
  • Adhered to all safety standards and protocols.
  • Achieved a 57% reduction in maintenance issues.

Accomplishments

  • Managed inflight service to meet the needs of high-profile clients, promoting luxury and safety on cross-continental charters.
  • Collaborated with team of 10 in the development of process.
  • Certified in CPA, improving compliance with national and international aviation safety standards.
  • Enhanced collaboration with maintenance team, leading to a 15% reduction in mechanical delays through proactive aircraft checks.
  • Collaborated with ground control and air traffic authorities to ensure the safe and efficient execution of 18 charter flights during peak seasons.
  • Performed regular weather analyses pre-flight, resulting in the avoidance of severe weather conditions on 3 transatlantic flights.
  • Coordinated with flight operations at Columbus, ensuring efficient pre-flight inspections and timely departures.
  • Completed over 5 hours of international flight time, demonstrating ability to navigate complex airspaces and regulations.
  • Boosted overall annual revenue by $7 by cultivating strong client relationships and expanding charter services in the Pacific Northwest.
  • Initiated client feedback programs that increased overall satisfaction scores by 71% and promoted customer retention strategies.

Affiliations

  • Society of Women Engineers
  • International Airline Transport Association (IATA)
  • American Medical Informatics Association
  • Women in Aviation International (WAI)
  • Aircraft Owners and Pilots Association (AOPA)
  • Association for Computing Machinery
  • Rotary to Airline Group (RTAG)
  • Private Pilot's Association (PPA)
  • Certified Aviation Manager (CAM) Program
  • International Federation of Airline Pilots’ Associations (IFALPA)

Certifications

  • Apple Certified Associate (ACA)
  • Certified FAA Certified Flight Instructor Instrument (CFII)
  • IS-BAO (International Standard for Business Aircraft Operations) Auditor Training
  • Certified Aviation Manager (CAM) by procedure
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Jet Type Rating - process
  • High-Altitude Endorsement
  • National Business Aviation Association (NBAA) Professional Development Program Certification

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