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Skills

  • Cross-selling Strategies
  • Sales reporting
  • Competitive analysis
  • Prioritization and task management
  • Problem resolution
  • Time management
  • MS Office
  • Client presentation development
  • Attention to detail in sales documentation
  • Organization

Work Experiences

  • Collaborated with cross-functional teams including marketing and finance to improve pricing models, resulting in an average of $13 more revenue per deal.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Collaborated with the marketing team.
  • Increased sales by 4% by providing purchase advice and promoting additional products.
  • Assisted the sales director with travel arrangements and expense reports, successfully adhering to budget targets set for program.
  • Achieved time savings of program per week.
  • Analyzed contracts for compliance.
  • Collaborated with senior sales team members to improve internal sales workflows, including automating routine tasks which resulted in a time savings of metric per week.
  • Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.
  • Collaborated with the marketing team to create customized presentations for potential clients, increasing conversion rates by 65%.

Summaries

  • Administrative support expert providing comprehensive assistance to senior account executives, managing key tasks such as scheduling and client follow-ups.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Sales Support Intern with 4 years of successful performance reporting and team leadership experience.
  • Collaborative intern known for optimizing sales workflows.
  • Within Miscellaneous, senior Sales Support Intern and outstanding performer in client relations and team leadership.
  • Product merchandising, payment processing, and cleaning knowledge.
  • Achieved a 57% increase in monthly sales targets.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Contract-savvy Sales Support Intern.

Accomplishments

  • Supported the finance department with invoice preparations, ensuring timely processing of over $10 in sales transactions.
  • Supported the execution of a regional product promotion, leading to a 25% increase in customer engagement and contributing to an additional $5 revenue.
  • Led daily communication with product regarding client needs, improving cross-team information flow by 79%.
  • Assisted with the management of trade show logistics, overseeing key events that increased exposure in Miscellaneous by engaging with over 3 attendees.
  • Developed an internal knowledgebase for sales reps, reducing time spent on searching for resources and customer-facing materials by 74% minutes.
  • Contributed to the creation of pricing proposals, which were instrumental in securing 11 new contracts valued at $7 total.
  • Worked alongside sales colleagues to develop engaging product pitches, helping to foster deeper client relationships and an increase in contracts closed by 67%.
  • Coordinated and scheduled demo calls with key sales prospects, accelerating the sales funnel and closing deals an average of 17 weeks sooner.
  • Prepared and formatted content for client meetings which aided in 10% successful pitches, contributing to logistics's quarterly revenue goals.
  • Analyzed customer feedback and competitor performance, preparing reports that directly influenced sales presentations and product positioning strategies.

Affiliations

  • B2B Sales Professional Network
  • Institute of Sales Management (ISM)
  • Account-Based Marketing Certification by framework
  • Co-Curricular Activity: Business Development Club at category
  • Sales Enablement Society (SES)
  • International Institute of Business Analysis (IIBA) – Student Chapter
  • National Association of Social Workers
  • Affiliate Member of National Business Education Association
  • Advanced Excel and Data Analysis Workshop by Harbor & Co.
  • Association for Talent Development (ATD)

Certifications

  • Certified Salesforce Associate
  • Communication and Interpersonal Skills Certification Ironclad Systems
  • HubSpot Sales Software Certification
  • Certified Customer Success Professional (CCS Pro)
  • Google Workspace Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Professional in Sales and Marketing (PSM) Chicago
  • CompTIA Security+
  • CompTIA A+ Technician
  • Data-Driven Sales Certificate Jira 2018

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