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Skills

  • Solution selling
  • Coaching and mentoring
  • Distribution network expansion
  • Account management
  • Business development and planning
  • Review of contracts
  • Cross-border trade logistics
  • B to B sales
  • Supplier relationship management
  • International Trade Negotiation

Work Experiences

  • Worked with upper management to implement continuous improvements and help the team achieve its objectives.
  • Averaged 15 sales calls closed each quarter.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 14%.
  • Met with International Trade Representatives one-on-one to identify selling roadblocks and provided advice, including performance reporting, on how to best address them.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Managed a team of 11 people who sold system products and services worth more than $9.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.

Summaries

  • Manage 4+ accounts with a revenue of more than $14 per several months.
  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • Achieved 17% lower customs clearance times.
  • Analytical decision-maker specializing in market entry strategies.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Accomplished in developing market entry strategies that secured 17 new international contracts, driving 60% revenue growth in 2015.
  • Over a 15-year career, I've built a strong track record as a performance-oriented sales leader.
  • Achieved a $79,000 increase in global sales by deploying tailored market entry strategies for 3 international territories in 2022.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.

Accomplishments

  • Collaborated with overseas teams to troubleshoot and resolve supply chain bottlenecks, reducing lead times by 25% across key product lines.
  • Drove a 52% increase in export sales while introducing Asana to 14 new international markets over 2016.
  • Provided market entry guidance to internal teams on Adobe Creative Suite expansion into the Southwest, resulting in new trade partnerships valued at $7.
  • Implemented vendor cost reduction strategies across the Northeast, cutting material costs by 22% without sacrificing quality.
  • Streamlined import/export processes through the automation of trade workflows, reducing average processing times by 8 hours and improving compliance with standard regulations.
  • Achieved a 44% decrease in shipping delays by optimizing trade routes and improving coordination with customs authorities in procedure.
  • Formulated customized export strategies to enter 8 emerging markets, increasing company’s international presence by 66% in 2019.
  • Revised export documentation protocols, ensuring compliance across standard markets and avoiding customs delays, leading to a 49% increase in on-time delivery.
  • Introduced automated compliance tools, reducing initiative export violations by 38% and expediting transactional processes by 17 hours per week.
  • Reduced overall logistics costs by 57% in 2024 through renegotiation of distribution routes and strategic vendor partnerships.

Affiliations

  • Member, International Compliance Professionals Association (ICPA)
  • Member, Global Business Travel Association (GBTA)
  • American Marketing Association
  • Member, International Association of Trade Professionals
  • Society of Women Engineers
  • Member, International Economic Development Council (IEDC)
  • Member, Global Chamber
  • Affiliate, World Trade Organization (WTO) Observers
  • Society of Human Resource Management
  • Participant, Asia-Pacific Economic Cooperation (APEC) Business Advisory Council

Certifications

  • FITA Global Trade Professional Certification from Beacon Labs
  • Global Trade Law and Policies Training from Summit Group
  • Salesforce
  • International Chamber of Commerce (ICC) Certificate in Global Trade Regulations
  • Cisco Certified Network Associate (CCNA)
  • Certified Document Controller for Import/Export Processes
  • FEMA Independent Study Program—Emergency Management for Trade
  • Certified Customs Specialist (CCS)
  • Certified Global Business Professional (CGBP)
  • Cisco Certified Internetwork Expert (CCIE)

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