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Skills

  • Project organization
  • Process improvement
  • Loan officer
  • Customer service-focused
  • Communications
  • Detail-oriented
  • Accredited Buyer Representative (ABR)
  • Buyer contracts
  • Customer service-oriented
  • Property tours and inspections

Work Experiences

  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Ensured that rent collections were received on time and that they were reconciled in accordance with landlord and resident statutes.
  • Provided tenants with emergency 24-hour on-call service for building issues.
  • Communicated with key on-site and off-site tenant contacts on a regular basis to ensure tenant satisfaction with the building and services.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Lease Administrator every several months.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 3% or higher.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Kept a sufficient number of market-ready units on hand at all times.
  • Administered tenant lease agreements for a portfolio of 16 commercial properties, ensuring compliance with lease terms and legal policies.
  • Analyzed rental market trends.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Real Estate industry's success.
  • In stressful situations, maintains a calm and professional demeanor.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Detail-oriented with prior experience coordinating performance reporting and team leadership.
  • Professional with 10 years of progressive experience in the field who is highly organized and detail-oriented.
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Strengths in vendor management and project management backed up by Real Estate training.
  • Knowledgable in a variety of design and testing methodologies.
  • Inspections are organized, issues are resolved, and client relations is delivered.

Accomplishments

  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Consulted onsite with custom builders, selling homes in the $13 and $3.
  • Represented
  • Recorded
  • Ensured
  • Analyzed complex lease agreements focusing on rent escalation clauses, successfully preventing $12 in potential disputes.
  • Researched
  • Collaborated with team of 4 in the development of initiative.
  • Consulted
  • Developed

Affiliations

  • National Apartment Association (NAA)
  • National Association of Residential Property Managers (NARPM)
  • National Lease Negotiators Association (NLNA)
  • Rotary International
  • National Association of Lease and Title Analysts (NALTA)
  • National Multihousing Council (NMHC)
  • CoreNet Global
  • Real Estate Financial Modeling Certification (REFM) Organization
  • Lions Club
  • North American Commercial Property Managers Association (NACPMA)

Certifications

  • Google Certified Professional Cloud Architect
  • IREM Lease Administration Certification
  • Tenant Representation Certification (TRC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Property Manager (CPM)
  • Apple Certified Associate (ACA)
  • Certified Database Management Professional for Leasing HubSpot
  • Certified Microsoft Excel Specialist process
  • Certified Budgeting and Forecasting Specialist for Real Estate 2022
  • Real Property Administrator (RPA)

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