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Skills

  • Dependable
  • Clerical support
  • Extremely organized
  • SAN Storage Administrator
  • Issue resolution
  • Proficient in Workday
  • New product introductions strategies
  • Interpersonal and written communication
  • Client relationship management
  • Data Management

Work Experiences

  • In charge of 5 team members throughout the redesign and renovation process.
  • I'm in charge of creating and managing construction schedules.
  • I'm putting together business plans and market research strategies.
  • Overseeing the organization's training and educational activities
  • I'm in charge of finishing, completing, and delivering orders on time.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Was in charge of a number of development teams as well as the development life-cycle processes.
  • Had planned ahead.
  • Invented
  • Backed the category in their efforts to raise funds for new projects.

Summaries

  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Ambitious
  • Resourceful Project Manager with 4 years of experience in coordinating business operations, financial oversight, and resource management to ensure smooth project flow.
  • Over 9 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Experienced IT executive with exceptional project management and implementation skills.
  • Desires the opportunity to improve efficiency and product quality by revamping processes and procedures.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Construction has been extensively trained.
  • Procedure and process are examples of abilities.

Accomplishments

  • Increased sales 14% over the past year.
  • Prioritized workload for team of 11 to ensure critical deadlines were met without sacrificing quality, improving client satisfaction by 83%.
  • Vendor Management:: Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards.
  • Trained cross-functional team of 13 on Agile and Lean methodologies, leading to 7% increase in employee engagement and efficiency.
  • Saved the company $15 over 6 years by implementing a successful productivity improvement plan.
  • Enhanced team productivity by 28% through optimizing scheduling processes using Microsoft Project and other PM tools.
  • Designed and implemented quality control processes that reduced project error rates by 33% over process.
  • Project Management: Used Microsoft Project to document and track jobs.
  • Customer Satisfaction: Achieved high customer satisfaction for professional installation of Tableau.
  • Developed project scope and charter for category, achieving stakeholder buy-in and executing under budget by 30%.

Affiliations

  • International Association of Contract Managers (IACM) - Expertise in contract management for project delivery
  • American Society of Safety Professionals
  • International Association of Project Managers (IAPM) - Certified Project Manager since 2016
  • Institute of Industrial and Systems Engineers (IISE) - Efficiency in procedural management
  • American Management Association (AMA) - Training participant in leadership and project accountability
  • Society for Human Resource Management (SHRM) - Active Participant, focused on HR project management alignment
  • Change Management Institute - Global member, active in change methodologies and integration
  • Freemason
  • Agile Alliance - Active Participant since 2018, focused on Agile fundamentals and latest trends
  • Scrum.org Professional Scrum Master (PSM) Level I Certification earned in 2024

Certifications

  • ITIL Foundation Certification - 2017, issued by Axelos
  • CompTIA A+ Technician
  • Certified Associate in Project Management (CAPM) - 2020, PMI Certification
  • Association for Project Management (APM)
  • Certified Public Sector PM (CPPP) - 2024, by PMI Government Extension
  • Certified Public Accountant (CPA)
  • SAFe Agilist Certification - 2023, Scaled Agile Inc.
  • HVAC
  • Google Certified Professional Cloud Architect
  • Certified Agile Project Manager (IAPM) - 2015, from International Association of Project Managers

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