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Skills

  • First Aid/CPR
  • Team building
  • Communications
  • Quality assurance collaboration
  • Laboratory testing protocols
  • Project organization
  • Inventory management
  • Data reconciliation and discrepancy resolution
  • Problem resolution
  • Cross-functional team leadership

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 55% faster response time to inquiries.
  • Achieved a 59% reduction in non-conformities.
  • Approved Certificates of Analysis (COAs) for Microsoft Excel.
  • Analyzed experiment and test results to ensure that standards and specifications were followed.
  • Collaborated with the QA department to resolve discrepancies between sample analysis results and customer specifications, driving a 84% improvement in client satisfaction.
  • Assisted the pathology team with skilled analyses by preparing tissue samples.
  • Answered 9 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with quality assurance.
  • Addressed and resolved non-conformities in procedure.

Summaries

  • Achieved a 21% improvement in process accuracy.
  • Achieved 68% improvement in lab efficiency.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • An experienced professional in technical troubleshooting, recognized for reducing non-conformance incidents by 69% on key method products.
  • Within Miscellaneous, senior Sample Control Specialist and outstanding performer in performance reporting and strategic planning.
  • Achieved a 57% reduction in rejected orders.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborated closely with QA departments and external clients, achieving 99% shipment accuracy for time-sensitive sample orders.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Highly organized and conscientious, with a methodical approach to handling specimens and conducting evaluations.

Accomplishments

  • Coordinated the safe disposal of 11 hazardous sample batches, ensuring full compliance with system.
  • Developed a client communication system that improved feedback on sample conditions and reduced processing time by 31%.
  • Introduced new tracking technologies, allowing for real-time sample monitoring and reducing reporting errors by 21%.
  • Led cross-departmental collaboration with the safety team to ensure compliance with system for handling and hazard disposal of materials.
  • Documented and resolved process which led to framework.
  • Led efforts in extending the viability of biological samples, implementing team leadership that extended usability by several months.
  • Developed and maintained digital records for over 7 sample batches in a secure database, ensuring 100% accessibility during audits.
  • Provided oversight for a team of 12 in sample collection and storage strategies, resulting in improved process consistency across departments.
  • Authored and implemented a new Standard Operating Procedure (SOP), increasing sample processing efficiency by 42%.
  • Reduced sample handling costs by 73% through improved inventory control practices.

Affiliations

  • Active participant in the Institute of Sample Management and Analysis (ISMA), focusing on best practices in specimen handling.
  • Active contributor to the Regional Biospecimen Networking Group, enhancing workflow solutions for managing wide-scale sample exchanges.
  • Engaged in discussions through the International Special Interest Group for Laboratory Managers (ISIG-LM), improving sample review process efficiencies.
  • Held board position with procedure Association for Laboratory Logistics, contributing to control processes optimization.
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Completed coursework through metric on Global Biomedical Supply Chain Strategies to enhance knowledge on logistics control.
  • Member of International Association for Pharmaceutical Science and Technology (IAPST), emphasizing quality assurance in product handling and sample integrity.
  • Affiliated with the National Logistics and Distribution Conference (NLDC), concentrating on transport of bio-samples and maintaining supply chain visibility.

Certifications

  • Certified Public Accountant (CPA)
  • Certified Hazardous Materials Manager (CHMM)
  • Certified in Logistics, Transportation, and Distribution (CLTD)
  • CompTIA A+ Technician
  • ISTQB Certified Tester Foundation Level (CTFL)
  • Certified Public Accountant
  • Certified Sample Control Specialist (CSCS) - procedure
  • Certified Quality Auditor (CQA)
  • Pharma Cold Chain Management Certification
  • SHRM Certified Professional (SHRM-CP)

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