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Skills

  • Financial report preparation
  • Scheduling
  • Business operations
  • Organization
  • Operational improvement
  • Problem resolution
  • Cross-departmental communication
  • Database management
  • Data analysis for attendance tracking
  • Sorting and labeling

Work Experiences

  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Completed within a 4-day span.
  • Automated scheduling systems using SAP, leading to a 51% improvement in appointment booking efficiency for academic advising.
  • Adhered to university privacy compliance regulations.
  • Collaborated with academic advisors.
  • Kept track of how much framework supplies were being used and contacted vendors to place new orders.
  • Collaborated with the finance department.
  • Collected and analyzed student attendance data, identifying a trend that led to the refinement of office hours and increased student engagement by 15%.
  • Achieved results by the end of 2020.
  • Actively participated in weekly executive meetings.

Summaries

  • Adept at creating advanced digital filing systems.
  • Work Study Office Assistant with a track record of successfully managing administrative challenges and assisting a great company in its growth.
  • Individual with cross-functional collaboration who is active and well-educated.
  • Achieved a 63% reduction in troubleshooting and support requests.
  • Strengths in cross-functional collaboration and process improvement backed up by Miscellaneous training.
  • Professional with project management and stakeholder engagement fluency.
  • Achieved results through targeted outreach and communication.
  • Adept at developing comprehensive office training manuals, reducing new-employee onboarding time from 14 days to 6 days and accelerating productivity.
  • Knowledgeable in the use of common office equipment and standard software.
  • Accomplished complex scheduling tasks.

Accomplishments

  • Tracked and updated student records in line with institutional changes, ensuring 78% data accuracy.
  • Provided front desk support for visitors and callers, achieving a 48% increase in positive customer service feedback.
  • Tracked and analyzed office supply distribution, implementing inventory best practices, reducing supply wastage by 55%.
  • Reviewed and aligned student feedback with office service improvements, boosting student-office interaction metrics by 67%.
  • Revamped filing system, reducing electronic document search time by 56% using new archiving strategies.
  • Prepared and submitted financial reports for process projects, ensuring a 100% compliance with university budgets and deadlines.
  • Collaborated with the IT department to troubleshoot and resolve technical issues promptly, reducing office downtime by 42%.
  • Directed team of 3 student workers in re-designing an indexed filing system, improving document retrieval efficiency by 48%.
  • Created and maintained calendars for 18 department staff, improving internal meeting coordination by 77%.
  • Collaborated with students and faculty to introduce a sustainable paperless system, reducing physical document storage needs by 15%.

Affiliations

  • Association of College Unions International (ACUI)
  • Society for Human Resource Management (SHRM) Student Membership
  • Higher Education Financial Affairs Association
  • College Business Officers Association
  • Rotary International
  • National Association of Student Affairs Professionals (NASAP)
  • Toastmasters
  • Student Employment Leadership Council
  • International Association of Administrative Professionals
  • Campus Sustainability Network

Certifications

  • CompTIA Security+
  • Certified Database Management Specialist (CDMS) by program
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP) by process
  • Salesforce
  • Certified Financial Assistant (CFA) by program
  • Google Workspace Certification (formerly G Suite)
  • Customer Service Representative Certification (CSRIC)
  • Certified Event Planner Assistant by program
  • ServSafe

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