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Skills

  • Team collaboration
  • Data analysis for attendance tracking
  • Communication with diverse professional levels
  • Conflict resolution
  • Regulatory compliance
  • Application processing
  • New Hire Onboarding
  • MS Office
  • Strategic planning
  • Supervision

Work Experiences

  • Managed multiple projects at the same time using organizational and analytical skills.
  • Communicated with supervisors to resolve scheduling conflicts, resulting in the efficient distribution of work-study hours and tasks across Phoenix.
  • Addressed discrepancies in budgets.
  • Contributed to maintaining accurate payroll records for 16 student employees as part of a bi-weekly process, ensuring zero errors in payment distribution.
  • Achieved a 77% reduction in time spent retrieving archived documents.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Automated scheduling systems using SAP, leading to a 51% improvement in appointment booking efficiency for academic advising.
  • Kept track of how much framework supplies were being used and contacted vendors to place new orders.
  • Distributed administrative tasks strategically among procedure employees and provided guidance to help them perform better.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.

Summaries

  • Adept at developing comprehensive office training manuals, reducing new-employee onboarding time from 14 days to 6 days and accelerating productivity.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at developing comprehensive office training manuals.
  • Collaborated with academic advisors.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Extensive experience in method office administration and related positions.
  • Achieved a 65% cut in unnecessary purchases.
  • Knowledgeable in the use of common office equipment and standard software.
  • Strengths in cross-functional collaboration and process improvement backed up by Miscellaneous training.
  • Work Study Office Assistant is a multi-talented Work Study Office Assistant who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Collaborated with students and faculty to introduce a sustainable paperless system, reducing physical document storage needs by 15%.
  • Tracked and analyzed office supply distribution, implementing inventory best practices, reducing supply wastage by 55%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented detailed office protocols for handling incoming and outgoing mail, reducing lost correspondence by 58%.
  • Supported the development of department outreach programs, increasing student participation by 16%.
  • Tracked and updated student records in line with institutional changes, ensuring 78% data accuracy.
  • Prepared detailed minutes during department meetings, enhancing internal communications and documentation accuracy.
  • Managed external vendor contracts, reducing office procurement costs by 69% through effective negotiations.
  • Revamped filing system, reducing electronic document search time by 56% using new archiving strategies.
  • Supported daily operations in high-traffic periods, improving traffic flow and client resolution times by 78% using new ticketing systems.

Affiliations

  • Society for Human Resource Management (SHRM) Student Membership
  • Student Organization Treasurer or Financial Officer Role
  • Higher Education Financial Affairs Association
  • Society of Human Resource Management
  • Category Student Leadership Program
  • Microsoft Office Specialist (MOS) Certification - Excel, Word
  • Association for Sustainability in Higher Education (AASHE)
  • American Association for Administrative Professionals (AAAP)
  • Jaycees
  • National Association of Educational Office Professionals (NAEOP)

Certifications

  • Certified Office Efficiency Specialist (COES) by system
  • Certified Financial Assistant (CFA) by program
  • Certified Training Specialist (CTS) in Student Assistant Training by standard
  • Certified Educational Office Employee (CEOE) by system
  • Bookkeeping and Accounting Certification by category
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Certified Administrative Office Specialist (CAOS) by process
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Budget Analyst Technician by process

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