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Skills

  • Change resiliency program design
  • Digital transformation leadership
  • Project organization
  • Change communication plan development
  • Change management strategy development
  • Regulatory compliance
  • Communications
  • Process mapping and reengineering
  • Cross-functional team leadership
  • Change initiative feedback analysis

Work Experiences

  • Used Adobe Creative Suite to collect, organize, and model data.
  • Conducted extensive impact analysis.
  • Conducted extensive impact analysis prior to rollouts, minimizing disruption across 4 business units.
  • Collaborated with method customers to determine their needs and deliver initiative service.
  • Co-managed organizational restructuring efforts.
  • Achieved Employee of the Year for excellence in strategic change communication processes that improved employee buy-in by 63%.
  • Affected over 18 employees.
  • Created detailed and pertinent reports to aid in business decision-making.
  • Answered 3 calls per the past year to help customers with their questions and concerns.
  • Contributed to a 7 revenue increase.

Summaries

  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 27% increase in operational efficiency post-acquisition.
  • Change Management Lead capable with a track record of improving Miscellaneous operations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Aligned executive teams around critical change initiatives.
  • Achieved stakeholder buy-in.
  • Change Management Lead specializing in cross-functional leadership and hands-on coaching to navigate complex organizational transformations.
  • Within Miscellaneous, senior Change Management Lead and outstanding performer in workflow optimization and performance reporting.
  • Change Management Lead with over 6 years of experience in driving organizational transformations to increase system adoption by 30% and reduce resistance by 25%.

Accomplishments

  • Supported the launch of new digital tools to streamline workflows, improving technological adoption by 58% within 18 months.
  • Crafted high-impact, multi-channel communication for enterprise-wide change projects, resulting in 79% faster employee alignment with new objectives.
  • Guided executives through the rationale and execution of cultural change, strengthening long-term trust and collaboration within 14 departments.
  • Documented and resolved initiative which led to metric.
  • Restructured change-related documentation processes, reducing time-to-onboard new technologies by 48%.
  • Completed a 2021-long transformation project under budget and ahead of schedule, achieving a 63% increase in employee performance.
  • Revamped stakeholder engagement initiatives that resulted in 30% higher retention of key staff during a critical restructuring phase.
  • Establish a robust change governance structure that empowered decision-making and increased transparency, reducing escalations by 32%.
  • Reduced change-induced operational disruptions by 80% through early-stage risk assessments and scenario planning.
  • Demonstrated strong emotional intelligence to guide teams through change, reducing anxiety and improving team morale during system.

Affiliations

  • McKinsey Transformation Excellence Panel - Guest Speaker
  • Agile Alliance - Participated in Agile Transformation Conferences
  • Participant in Continuous Change Conference 2021
  • International Council of Nurses
  • International Organization Development Association (IODA)
  • Lean Enterprise Institute (LEI) - Collaborative Member
  • American Society of Safety Professionals
  • Organizational Culture Consortium for Change Leaders (OCCCL) - Member
  • Project Management Institute (PMI) - PMP Certified since 2021
  • Organizational Development Influencers Network

Certifications

  • Organizational Development Professional Certification - Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Lean Change Agent - Lakeside Partners
  • ServSafe
  • Employee Engagement Specialist Certification - Cedar Works
  • Certified Organizational Resilience Professional (CORP)
  • HRCI Professional in Human Resources (PHR)
  • Certified Communication Management Professional (CMP)
  • Certified Agile Leader (LeadingAgileCAL) – metric
  • Certified Change Management Professional (CCMP) - program

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