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Skills

  • Metric equipment
  • Data-driven decision making
  • First Aid/CPR
  • Data analysis and dashboard creation
  • Employee adoption of new systems
  • Change communication plan development
  • KPI Tracking and Reporting
  • Agile project management
  • Business operations
  • Adoption of enterprise software solutions

Work Experiences

  • Created a risk mitigation framework.
  • Boosted proficiency in Tableau services by 37%.
  • Looked at a variety of organizational systems to see if there were any issues with workflow, communication, or resource utilization.
  • Captured insights for future projects.
  • Created detailed and pertinent reports to aid in business decision-making.
  • Achieved Employee of the Year for excellence in strategic change communication processes that improved employee buy-in by 63%.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Achieved results within the first quarter.
  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.
  • Aligned executive team perspectives on change initiatives.

Summaries

  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Change Management Lead with over 8 years of experience.
  • Adept at delivering comprehensive executive briefings on progress and outcomes of change initiatives, facilitating data-driven decisions at the c-suite level.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Change Management Lead capable with a track record of improving Miscellaneous operations.
  • Adept at leveraging data-driven insights.
  • Adept at leveraging data-driven insights to develop risk mitigation strategies, improving project completion rates by 57%.
  • With 18 years of experience in Miscellaneous, I'm an experienced project manager and problem solver.
  • Achieved a 15% increase in successful change initiatives.

Accomplishments

  • Forged strong partnerships with training and HR teams to deliver targeted upskilling programs, leading to a 43% increase in team productivity post-change implementation.
  • Completed a 2021-long transformation project under budget and ahead of schedule, achieving a 63% increase in employee performance.
  • Developed a targeted change mentoring program that increased first-line manager participation and enhanced leadership capabilities by 28% across 18 departments.
  • Successfully facilitated multiple high-profile change workshops, providing executives with actionable insights on the impact and velocity of transitions.
  • Led cross-functional teams through high-impact change projects, achieving a 85% improvement in user adoption rates.
  • Developed comprehensive change management strategies that reduced project resistance by 44%, leading to faster implementation times.
  • Worked with IT to ensure technology deployments were aligned with organizational change readiness, avoiding outages and minimizing downtime.
  • Coached middle management on key change leadership skills, which bolstered department-wide performance during the metric transformation.
  • Crafted high-impact, multi-channel communication for enterprise-wide change projects, resulting in 79% faster employee alignment with new objectives.
  • Restructured change-related documentation processes, reducing time-to-onboard new technologies by 48%.

Affiliations

  • McKinsey Transformation Excellence Panel - Guest Speaker
  • Organizational Development in Non-Profit and Public Settings (ODNPPS) - Contributor
  • Organizational Culture Consortium for Change Leaders (OCCCL) - Member
  • Agile Alliance - Participated in Agile Transformation Conferences
  • Participant in Continuous Change Conference 2021
  • Toastmasters
  • HR People & Strategy (HRPS) - Change Leader
  • Change Management Review Podcast Guest 2020
  • International Organization Development Association (IODA)
  • Society of Human Resource Management

Certifications

  • Post Graduate Certificate in Change Management - category
  • Organizational Change Management (OCM) Certification
  • Agile Certified Practitioner (PMI-ACP) - system (Project Management Institute)
  • Advanced Change Management Certificate - Beacon Labs
  • SAFe 5 Agilist Certification - system
  • Lean Six Sigma Green Belt Cedar Works
  • Certified Public Accountant (CPA)
  • Certified Business Process Management Professional (CBPMP)
  • First Aid/CPR Certified
  • Certified Communication Management Professional (CMP)

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