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Skills

  • Lab operation efficiency improvement
  • Microscopic techniques
  • Clinical sample processing
  • Laboratory diagnostic equipment operation (procedure)
  • Problem resolution
  • Continuous improvement tracking
  • Adapting quickly to new lab technologies
  • Lab assistant training
  • Customer service
  • Diagnostic test execution

Work Experiences

  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with senior lab technologists to integrate the use of ServiceNow into lab routines, reducing data entry errors by 48%.
  • Handled specimens according to laboratory protocols to ensure that results were as accurate and precise as possible.
  • Accurately input sensitive health information.
  • Assisted in executing over 17 routine laboratory tests per day, driving a continuous 78% improvement in workflow.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Collaborated with senior lab technologists.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in the implementation of ServiceNow.
  • Achieved a 28% increase in lab operation efficiency.

Summaries

  • Accurately managed sensitive patient data entry.
  • Collected samples from 17 patients daily.
  • Achieved 17% fewer labeling errors over 2017.
  • TJC, OSHA, and FDA guidelines are all familiar to me.
  • Analytical Medical Lab Assistant.
  • Conducted routine and high-complexity tests.
  • Achieved full compliance with patient data protection regulations.
  • Acknowledged for reducing specimen contamination by 55%.
  • Adaptable Medical Lab Assistant experienced in maintaining specimen integrity in a high-volume environment, reducing contamination risks by 60%.
  • Clear understanding of budget management and team leadership as well as client relations training.

Accomplishments

  • Led the preparation and handling of specimens for a multi-year research project, maintaining data accuracy of 35% %.
  • Received commendation for achieving a consistently high patient satisfaction score in the reduction of needle discomfort by 52%.
  • Introduced automated calibration verification schedules for lab instruments, improving equipment accuracy by 68%.
  • Utilized Power BI to enhance laboratory data accuracy, reporting to ensure compliance with industry standards and best practices.
  • Assisted in achieving departmental goals by processing an above-average number of tests weekly without compromising result accuracy or turnaround time.
  • Reduced sample processing turnaround time by 50% through the implementation of process and improved workflow coordination.
  • Collaborated with the medical team to maintain a 66% accuracy rate in test result validation, ensuring reliable clinical data.
  • Contributed to the review and update of laboratory SOPs, improving lab compliance with process by 85%.
  • Frequently communicated with healthcare providers to ensure proper test order validation, avoiding specimen rejection by 17% %.
  • Successfully validated and processed over 11 blood samples daily in compliance with CLIA and FDA standards.

Affiliations

  • Member of National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)
  • American Marketing Association
  • Member of Lab Quality Assurance Taskforce at Cedar Works
  • Association for Molecular Pathology (AMP)
  • Society of Human Resource Management
  • Medical Laboratory Science Council of standard
  • Clinical and Laboratory Standards Institute (CLSI)
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Member of the Clinical Laboratory Improvement Amendments (CLIA) Certification Group

Certifications

  • National Phlebotomy Association (NPA) Certified Phlebotomy Technician
  • Certified Clinical Medical Assistant (CCMA) by NHA
  • Certification in Laboratory Data Management by Salesforce
  • Certified EKG Technician (CET) by framework
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Clinical Laboratory Improvement Amendments (CLIA) Certification
  • Certified Toxicology Specialist (CTS) from Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Medical Technologist (MT) from ASCP

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