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Skills

  • User interface understanding
  • First Aid/CPR
  • Data entry
  • Method equipment
  • Interpersonal and written communication
  • Problem resolution
  • Strong verbal communication
  • Shell scripting
  • Data Management
  • Conflict resolution

Work Experiences

  • Achieved a 52% on-time completion rate.
  • Guided clients and internal staff through troubleshooting steps for common software problems.
  • Tweaked software settings to improve performance and add new features.
  • Used the initiative language to implement a process management system.
  • Presented engineering with progress and updates at key points in the project's development.
  • Created a shared central authentication system for intranet applications using the method programming language.
  • Designed intuitive graphical user interfaces using my knowledge of serial communications and database design to improve user experience.
  • Inter-communicating between HubSpot and QuickBooks allowed me to monitor and update back-end data.
  • Achieved a 26% improvement in feature release cadence.
  • Collaborated with clients to define problem definitions and system designs.

Summaries

  • Achieved minimum downtime.
  • Software Engineering Manager with performance reporting, strategic planning, and ServiceNow competencies.
  • Accomplished at aligning engineering objectives with business goals, contributing to a 51% growth in company revenue.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Achieved a 50% reduction in bugs.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Software Engineering Manager with 10 years of successful workflow optimization and client relations experience.
  • Knowledgable in a variety of design and testing methodologies.
  • Excellent HTML, JavaScript, and Python skills were demonstrated.
  • Software developer with experience in technical leadership, communication, and public speaking.

Accomplishments

  • Documented
  • Won
  • Researched
  • Championed the adoption of software version control best practices, leading to an 15% reduction in merge conflicts and smoother collaboration across contributors.
  • Coached and mentored junior engineers, resulting in 18 promotions and improvements in coding standards and productivity across the team.
  • Prepared
  • Identified
  • Collaborated with team of 10 in the development of system.
  • Proposed
  • Managed

Affiliations

  • Regular attendee at the SREcon (Site Reliability Engineering Conference) for continuous learning on maintaining high-availability systems.
  • American Society of Safety Professionals
  • Rotary International
  • American Marketing Association
  • Contributor to the Open Source Initiative, collaborating on various community-driven software projects.
  • Participation in DevOps Institute’s ongoing training on infrastructure automation and continuous integration.
  • Affiliate member of the Project Management Institute (PMI) with a focus on Agile project management methodologies.
  • Attendee of the Velocity Conference, deep diving into DevOps and Site Reliability Engineering practices for performance.
  • Member of FinOps Foundation to maintain cloud financial management best practices and cost efficiency.
  • Certified member of the International Software Testing Qualifications Board (ISTQB) to enhance quality assurance initiatives.

Certifications

  • ISO/IEC 27001 Lead Implementer - Cedar Works
  • Certified Cloud Security Professional (CCSP) - Harbor & Co.
  • Kubernetes Certified Application Developer (CKAD) - Beacon Labs
  • TOGAF 9 Certified Enterprise Architect - Northwind
  • Certified Jenkins Engineer (CJE) - Beacon Labs
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Officer (CPO)
  • SHRM Certified Professional (SHRM-CP)
  • DevOps Foundation Certification Summit Group

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