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Skills

  • Fire Dispatcher Coordination
  • Departmental Equipment & Fleet Management
  • Emergency incident command
  • High-risk event management
  • Personnel Development and Training Workshops
  • Public Education in Fire Safety
  • Grasp of acting
  • Occupational Safety & Health Standards (OSHA)
  • Subcontracting management
  • Community Risk Reduction Programs

Work Experiences

  • Was in charge of overseeing and coordinating the tactical methodology used in dealing with emergencies and other situations.
  • Authored incident reports for over 8 high-risk events.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Oversaw the department's fire prevention inspections and pre-planning activities.
  • Achieved compliance within 6 months.
  • Assisted in the development of fire prevention programs.
  • Conducted follow-up site visits to ensure that the corrective actions taken to address violations were carried out.
  • Transported QuickBooks to several months customer locations.
  • Achieved reduction over 2022.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Building safety, code reviews, and fire prevention are areas in which she excels at managing and improving programs.
  • Achieved significant operational gains of 35%.
  • Achieved a 47% reduction in reported fire hazards.
  • In the station response area, adept at directing all phases of fire suppression and fire prevention.
  • Within Law Enforcement and Security, senior Acting Battalion Chief and outstanding performer in quality assurance and process improvement.
  • Clear understanding of project management and process improvement as well as project management training.
  • Experienced Acting Battalion Chief who has successfully inspected buildings, evaluated fire suppression systems, and led educational seminars for emergency personnel and concerned citizens.
  • Acting Battalion Chief known for optimizing team performance and firefighter readiness, consistently reducing response times by 22% during emergency calls and drills.
  • Adept at hazardous material management.
  • A true team leader capable of supervising a team of 4 firefighters while handling situations and issuing appropriate orders.

Accomplishments

  • Liaised with Atlanta government to ensure allocation of resources for initiative, improving response time efficiency by 47%.
  • Implemented fire prevention education initiatives that reached 10 citizens, resulting in a 54% decrease in related incidents.
  • Documented and resolved initiative which led to standard.
  • Collaborated on inter-agency training programs that increased battalion coordination with external emergency services by 45%.
  • Implemented new risk management protocols which effectively reduced on-scene response time by 46%.
  • Introduced community outreach programs educating citizens on fire risks, leading to a 54% reduction in preventable fire call-outs.
  • Facilitated post-incident briefings on major incidents, improving cross-agency communication by 38% during annual disaster drills.
  • Directed battalion response to framework, ensuring the containment of the situation and minimizing casualty risk to 4 civilians.
  • Devised post-incident strategies that reduced structure fire recurrence by 74%, based on data-driven analysis.
  • Served as Operations Commander during program, coordinating with police and EMS for a unified response that saved 9 lives.

Affiliations

  • Association of Information Technology Professionals
  • National Fire Academy Alumni Association (NFAAA)
  • Lions Club
  • National Incident Management System (NIMS)
  • National Fire Incident Reporting System (NFIRS)
  • National Interagency Fire Center (NIFC)
  • Fire Department Safety Officers Association (FDSOA)
  • Freemason
  • International Association of Administrative Professionals
  • American Medical Informatics Association

Certifications

  • Advanced Fire Risk Assessment Certification (2016, NFPA)
  • Fire Apparatus Driver Operator Certification (2017, NFPA)
  • Certified Fire Department Executive (2016, International Public Safety Leadership and Ethics Institute)
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Fire Inspector II (CFI-II, 2023, International Code Council)
  • Certified Fire Chief (CFC, 2019, Arizona Fire Chief’s Association)
  • Certified HAZCOM Specialist (2022, OSHA)
  • Certified Fire Officer (CFO, 2023, Center for Public Safety Excellence)
  • ServSafe

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